Community Services Program Coordinator

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Full Time Hourly Administrative Providence, RI, US

7 days ago Requisition

A great opportunity to work for a national leader in hospice and palliative care supporting our community services initiatives.

About Hope Health:

Hope Health, a 501(c)(3) nonprofit organization, is one of the largest independent nonprofit hospice and palliative care provider in New England, and a national leader in end‑of‑life care through its academic affiliation with Brown University’s Alpert Medical School. Founded in 1976, Hope Health is the 2 nd
-oldest hospice organization in the country and will celebrate its 50 th anniversary in 2026 with a fundraising campaign and celebratory events. The Hope Health Hulitar Hospice Center, a 30-bed inpatient unit, is the only freestanding hospice center in Rhode Island. Hope Health employs over 500 medical, clinical, operations and administrative staff, headquartered in Providence and with offices in Wakefield, RI and Attleboro, MA.

Through its strong partnerships with regional health care organizations, Hope Health serves more than 13,000 patients, and 2,000 children and adults in grief support programs. These services cover the entire state of Rhode Island—including Block Island—as well as 60 towns in southeastern Massachusetts.

About the Position:

The Community Services Coordinator assists with the coordination and administrative functions of all areas under clinical outreach and community services including grief support, volunteer services, community education, caregiver programs, support groups, Pedi Pal and Alzheimer’s program. The position also plays an important role in supporting Hope Health’s growth strategies by working in the community to further the awareness and understanding of services provided by Hope Health.

The role works in close collaboration within the direction of the Sr. Director of Clinical Outreach & Community Relations and managers within that discipline. This is both an internal and external facing role at Hope Health.

ESSENTIAL DUTIES AND RESPONSIBILITES

• Coordinates and assigns volunteers to support group facilitation and community facing events that are consistent with the goals, definition, philosophy, and purpose of Hope Health.
• Creates and maintains a detailed and updated/real time calendar of all community events that Hope Health participates in and will participate ensuring proper representation has been secured and appropriate event strategy is in place.
• Provides first line customer service to programs within Community Services department by responding to customer inquiries. Provides information to those inquiring or routes inquiries to appropriate personnel, takes messages or relates information in a confidential, accurate, timely and professional manner.
• Assists in the planning and implementation of year‑round programming for all departments within community services including but not limited to Camp Brave Heart, Weekend of Hope & Healing, annual remembrance events, virtual and community education, volunteer appreciation and other events, Pedi Pal family events, and the Alzheimer’s Program.
• Responsible for data management as it pertains to all community service programs and performs data entry in alignment with the needs of the community services department.
• Collaborates with department managers, to support the creation and

maintenance of all communication and support materials internally and externally for Community Services Department. Maintains all new collateral in Community Resource Database.

• Coordinate services with other program staff members…