Reach and Read Director of Executive Operations

Overview

The Opportunity

The Director of Executive Operations serves as the operational and strategic backbone of the Executive Office, ensuring that the CEO and Executive Leadership Team function smoothly, consistently, and in alignment with organizational priorities. This role leads the core infrastructure of the Executive Office, overseeing governance operations, board relations, executive communications, strategic scheduling, meeting planning, and cross-functional project coordination.

The Director partners closely with the CEO, Deputy CEO, CFAO, and Chief Advancement & Strategy Officer to manage enterprise workflows, support organizational governance, and support high-profile events and stakeholder engagement. The Director is responsible for establishing and maintaining the systems, processes, and communications that keep the executive center running with clarity, consistency, and discipline during a time of organizational redesign and planned growth.

This role requires exceptional judgment, confidentiality, relationship building, writing and communications excellence, and the ability to manage complex, time-sensitive workflows with many senior stakeholders.

Executive Office Leadership & Operations (30%)

• Lead all aspects of the Executive Office, ensuring the CEO's time, priorities, and communications align with organizational needs

• Develop and manage systems that support executive decision-making, follow-up, and accountability

• Prepare the CEO for internal and external meetings through briefing materials, research, talking points, and follow-up plans

• Design the operating model, workflows, responsibilities, and standards for the Executive Office team

Governance & Board Management (25%)

• Lead governance operations for the Board of Directors, including meeting planning, materials development, agenda design, bylaw management, documentation, and compliance

• Partner with legal counsel on governance matters and ensure alignment with nonprofit best practices

• Manage the governance calendar and board engagement strategy in partnership with the CEO

• Support board committee chairs and facilitate strong relationships between the CEO and board leaders

Strategic Communications (20%)

• Draft, edit, and manage high-stakes internal and external communications on behalf of the CEO, including memos, leadership updates, board materials, remarks, and presentations

• Translate complex organizational information into clear, actionable messaging for internal staff and external partners

• Ensure consistent, coordinated communications across the Executive Office

Cross-Functional Project Coordination (15%)

• Serve as project manager for Executive Team workflows, including meeting agendas, documentation, and follow-up

• Track organization-wide initiatives and support the CEO and Deputy CEO in monitoring progress, risks, and dependencies

• Ensure cross-functional alignment between programs, affiliates, development, public affairs, operations, and research

• Maintain confidentiality while navigating sensitive topics across multiple stakeholder groups

Meetings, Events & Stakeholder Engagement (10%)

• Plan, support, manage, and execute major convenings including Board meetings, Executive Team retreats and other nationally organized meetings and sessions

• Partner with the CEO and Deputy CEO to set meeting objectives, content, participant experience, and follow-up

• Serve as an ambassador of the Executive Office and key liaison to regional leaders, affiliates, medical/community partners, and national stakeholders

• Represent the Executive Office in interactions with board members, strategic partners, funders, and external leaders

There are innumerable ways to learn, grow and excel professionally. We respect this when we review applications and take a broad look at the experience of each applicant. We want to get to know you and the unique strengths you will bring to the work. We’ll honor your lived and professional experience as key aspects of your candidacy for the role and prioritize applicants with experience dismantling the structural inequities that disproportionately impact children and families…