Retail Sales Associate

Base Pay

The base pay for this position is $18.50 per hour. The base pay offered may vary depending on location, job-related knowledge, skills, and experience.

20 hours per week.

Monday - Saturday: 10AM-8PM;
Sunday: 11AM-7PM.

• Growth opportunities (Conversions, Promotions, and more!)
• Wayfair company discount
• 401(k) with company match
• Referral bonuses

• As an authentic brand ambassador for the Wayfair family, lead and create a best‑in‑class customer experience by connecting them with the world’s biggest and best home online assortment brought to life in our stores.
• Greet customers as they walk in the store.
• Assist at the cash wrap as needed.
• Participate in operational aspects of the store, including receiving and replenishment.
• Exemplify a positive and professional attitude.
• Engage in a high‑energy, focused and dynamic work environment.
• Support launch efforts with set‑up responsibilities such as unloading trucks, moving and unpacking boxes, building furniture, stocking shelves and cleaning.
• Perform other duties as assigned by the shift supervisor.
• Follow all company policies and Wayfair standards.

• Customer service experience preferred, but open to entry‑level.
• Passion for great customer service and a drive to exceed sales targets.
• Strong organization, self‑motivation, communication and relationship management skills.
• Comfortable working in a fast‑paced and changing environment.
• Technical acumen to learn necessary software.
• Associates are expected to have availability to meet the needs of the business.
• All employees will be expected to represent the brand through polished communication, personal appearance and professionalism.
• Able to speak, read and comprehend English to ensure your safety and the safety of those working around you.

• Excellent verbal communication skills.
• Excellent active listening skills.
• Excellent sales and customer service skills.
• Ability to anticipate customers’ needs.
• Technical acumen to learn necessary software and systems.
• Ability to process information and merchandise through a computer system and POS register system.

• Frequent standing, walking, talking, hearing; handling or reaching with hands and arms; occasional sitting; regular climbing or balancing; frequent stooping, kneeling, crouching, crawling; regular, frequent or occasional lifting up to 50 lbs.
• Specific vision abilities required: close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Employee shifts may include two hours before or after store hours. Your schedule will be provided at least 2 weeks in advance, and you may trade shifts with teammates as needed.

Employment to this role will be contingent on successful completion of a background check.

Wayfair is fully committed to providing equal opportunities for all individuals, including individuals with disabilities. Reasonable accommodations will be made unless it would impose an undue hardship.

We are proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other legally protected characteristic.