Account Receivable Compliance Analyst

Ironclad Powered by Mersino is seeking a detail-oriented AR Compliance Analyst to join our team. This role serves as a key resource for customer onboarding, credit administration, invoicing compliance, and accounts receivable process governance. The AR Compliance Analyst will partner across Accounting, Sales, Operations, and Legal to protect company assets, improve cash flow, ensure billing accuracy, and become a subject matter expert in the company's AR technology and ERP systems.

Key Responsibilities:

Partner with Sales, Operations, Legal, and Customer Service to resolve billing disputes and reduce customer risk.

Serve as the functional expert for AR technology and ERP systems, supporting system enhancements, testing, reporting, and user training.

Develop, maintain, and improve Accounts Receivable Standard Operating Procedures (SOPs).Review and process credit memos and customer write-offs in accordance with company policy and internal controls.

Audit invoices against customer contracts, Master Service Agreements (MSAs), pricing schedules, and supporting documentation to ensure billing accuracy.

Manage high-risk customer accounts, including those in legal proceedings, bankruptcy, or third-party collection agency status.

Perform customer credit reviews, establish credit limits, and administer customer credit holds.

Manage the customer onboarding process, including account setup, documentation review, tax exemption certificates, and credit application processing.

Qualifications:

3+ years of experience in accounts receivable, billing, or collections.

Proficiency with accounting/ERP systems and Excel.

Strong attention to detail and accuracy in high-volume data environments.

Excellent written and verbal communication skills.

Ability to prioritize and manage multiple accounts and tasks simultaneously.

Preferred Qualifications:

Self-starter with the ability to work effectively across departments.

Familiarity with credit and collections best practices.

Experience with automated invoicing/payment platforms.
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