Services Support Specialist

Location

Auburn Hills, MI 48326, USA

• Full-Time
• Hybrid

Easterseals MORC is hiring for a Contract Services Support Specialist to help make a difference and become part of something bigger than yourself!

Assist in producing provider contracts including updating documents, coordinating and obtaining approvals. Assist in maintaining contract files including monitoring of licenses, insurance coverage, and renewal. Assist in quality review process for contracted entity credentialing and recredentialing. Assist in coordinating execution and renewals of BAA, MOUs, and miscellaneous service agreements at direction of direct supervisor. Assist in updating provider rates, including coordinating rate adjustments, supporting negotiations, and ensuring timely communication and documentation of changes.

Assist in developing and analyzing provider service reports. Assist in entering information into EHR related to fee schedules, rate setting, and contracted provider credentials. Assist claims adjudication process as needed related to errors in fee schedules or rates. Maintain provider databases including but not limited to Salesforce, Fresh Service, and relevant EHRs. Verify sanctioned providers. Create various spreadsheets, charts and graphs, and develop reporting out of established databases.

Participates in data collection for rate review with CFO and other departments as needed. Participate, record and produce meeting minutes, as assigned. Coordinate and schedule meetings upon request. Monitor Fresh Service tickets activities to support meeting deadlines and ensure timely follow-up.

• Dependent care reimbursement, and up to 5 days paid FMLA for maternity, paternity, foster care and adoption.
• Paid Leave Options Available
• Up to $125 bonus for taking 5 days off in a row.
• 10 paid holidays and 3 floating holidays (Over 30 days total of paid time off)
• Wellness Programs
• We are a PSLF (Public Service Loan Forgiveness) Employer.
• We provide bonuses and extra incentives to reward hard work & dedication.
• Mileage reimbursement in accordance with IRS rate.
• Free financial planning services through our partnerships with the LoVasco Consulting Group, and SoFi.
• Student loan repayment options
• Pet Insurance

Associates or better in Business Administration or related field.

Associates or better in Law or related field.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.