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Customer Service Representative
Job in
Auburn Hills, Oakland County, Michigan, 48326, USA
Listed on 2026-07-11
Listing for:
Koch
Full Time
position Listed on 2026-07-11
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual
Job Description & How to Apply Below
Address and resolve customer inquiries, complaints, and issues in a timely and effective manner by partnering cross-functionally with other departments;
Provide relevant information and recommendations to customers and Territory Sales Managers on products and parameters;
Anticipate customer needs and identify potential issues, developing solutions to improve service levels;
Troubleshoot and resolve customer service issues;
Oversee the processing of customer orders, manage changes and adjustments to ensure accurate and timely delivery
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