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Automotive Customer Experience Specialist

Job in Auburn Hills, Oakland County, Michigan, 48326, USA
Listing for: Concentrix
Full Time position
Listed on 2026-07-31
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 27552 - 30307 USD Yearly USD 27552.00 30307.00 YEAR
Job Description & How to Apply Below

Concentrix in Auburn Hills, MI, is seeking an Automotive Customer Service Representative to deliver exceptional customer experiences and tech-based solutions for a Fortune 500 brand. You will use Salesforce and other CRM tools to manage cases, escalate issues, and collaborate with cross-functional teams to resolve complex customer concerns.

Ideal candidates have 1–3 years in automotive retail or OEM settings, strong communication, problem-solving, and multitasking skills, and reside in the

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