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Energetic CSR: Manufacturing, ERP & Logistics
Job in
Auburn Hills, Oakland County, Michigan, 48326, USA
Listed on 2026-08-04
Listing for:
Ideal Tridon Group
Full Time
position Listed on 2026-08-04
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Ideal Tridon Group seeks a high-energy Customer Service Representative for its Auburn Hills, MI office. The CSR will act as a liaison, provide product information, and resolve issues for customer accounts while coordinating with the Production Scheduler to set new ship dates.
The role emphasizes problem-solving, fast-paced adaptability, and strong communication. Responsibilities include managing calls, ERP data entry, credits/RMA processing, and maintaining high customer satisfaction through
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