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Guest Experience Shift Lead (Fun Attractions Role
Job in
Auburn Hills, Oakland County, Michigan, 48326, USA
Listed on 2026-08-22
Listing for:
Merlin
Full Time
position Listed on 2026-08-22
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
What You'll Do
- Support daily guest operations and team flow
- Help manage queues and guest areas during busy times
- Assist guests and resolve concerns with a positive attitude
- Support and guide team members on shift
- Keep safety and cleanliness standards high
- Positive, reliable, team-oriented attitude
- Comfortable in a fast-paced, active environment
- Good communication and problem-solving skills
- Customer service or hospitality experience is a plus (not required)
- Weekend and holiday availability preferred
- Flexible scheduling
- Leadership experience for your resume
- Free attraction admission perks
- Growth opportunities within Merlin Entertainments
- Supportive, team-focused work environment
- Benefits eligibility + tuition assistance
No boring desk job here — you’ll be on your feet, helping guests, and part of the action every shift.
If you’re outgoing, dependable, and want a job that’s actually fun while building real experience, apply today!
Pay RangeUSD $15.98/Hr.
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