Training Specialist Job Auburn Hills area,Michigan USA,Education / Teaching

Training Specialist – Manufacturing Time & Attendance (Workforce Software)

Extensive Travel (U.S. & Canada manufacturing sites), Not much traveling but all expenses are paid by client

Position Overview

We are seeking Training Specialists to support a large-scale rollout of a time and attendance software solution across unionized manufacturing plants in the United States and Canada. The primary audience is manufacturing management supervisors. As a secondary objective, trainers may support limited, structured sessions for union-represented hourly employees, coordinated with plant leadership and labor relations expectations.

Primary Responsibilities

Deliver in-person, instructor-led training to manufacturing management supervisors on time and attendance processes and system usage.
Communicate complex concepts in plain language for audiences with varied technical proficiency.
Maintain a calm, professional facilitation style in direct, fast-paced manufacturing environments.
Travel to FCA US and FCA Canada manufacturing sites to deliver scheduled training sessions; adjust daily schedule to plant operations as needed.
Capture recurring questions/issues and provide feedback to the project team to improve materials and reduce rework.
Coordinate closely with Payroll, HR, Operations, and time & attendance SMEs to ensure consistent messaging and training outcomes.

Secondary Training Scope (As Needed)

While the primary focus is supervisory training, Training Specialists may be asked—on a limited and structured basis—to support training or informational sessions for union-represented hourly employees (e.g., UAW, Unifor, ONA, IUOE and similar bargaining units). This support will focus on system awareness and proper usage/time-reporting processes (not policy interpretation or labor agreement content) and will be aligned with local plant protocols and labor environment expectations.

Required Qualifications

Demonstrated experience training adult learners in operational, industrial, or manufacturing settings.
Strong facilitation, communication, and conflict-de-escalation skills; patient and respectful under pressure.
Comfortable working onsite in active manufacturing facilities and navigating plant access requirements.
Ability and willingness to travel extensively (typical travel up to 90%), including overnight stays (including Kokomo, Indiana region).
Proficiency with Microsoft Office tools (PowerPoint, Teams) and the ability to learn new systems quickly.

Preferred Experience (Highest to Lowest)

Workforce Software experience (Time, Absence, Scheduling modules).

Time & Attendance systems experience (any major platform) with understanding of pay-impacting concepts (punches, exceptions, approvals, schedules).

Enterprise software training experience for frontline or supervisory populations.

Exposure to payroll/timekeeping operations, manufacturing HR, or plant operations.

Onboarding & Ramp Plan

New trainers will be onboarded using a structured, rapid readiness approach:

Review existing training materials (job aids, slide decks, scripts).

Observe live training sessions currently being delivered at manufacturing sites (beginning immediately upon onboarding).

Co-facilitate sessions with an experienced trainer/SME, then transition to independent delivery once ready.

Receive ongoing coaching and feedback during early deliveries.

Travel & Logistics Expectations

Extensive travel to U.S. and Canada manufacturing locations; multi-site rotations expected.
Overnight hotel stays required based on rollout schedule and distance; frequent stays may occur in/around Kokomo, Indiana.
Occasional early starts/late finishes may be required to align with plant shifts and training schedules.