Quality Engineer NPI​/Sustaining

At Jabil (NYSE: JBL), we are proud to be a trusted partner for the world's top brands, offering comprehensive engineering, supply chain, and manufacturing solutions. With 60 years of experience across industries and a vast network of over 100 sites worldwide, Jabil combines global reach with local expertise to deliver both scalable and customized solutions. Our commitment extends beyond business success as we strive to build sustainable processes that minimize environmental impact and foster vibrant and diverse communities around the globe.

Jabil is seeking an experienced Quality Engineer with NPI/Sustaining experience to work in our Auburn Hills, MI plant.

As a Quality Engineer - NPI/Sustaining for Jabil, you will support global customer accounts by leading quality assurance efforts across manufacturing operations. Auburn Hills specializes in high‑mix, low‑to‑medium volume product solutions with a focus on the healthcare, analytical instrumentation, and automotive industries. You will serve as a technical liaison between Jabil, suppliers, and customers, ensuring compliance with regulatory standards and driving continuous improvement.

Your success in this role will depend on your attention to detail, ability to communicate effectively, and deep understanding of medical manufacturing quality control.

• Lead and support manufacturing problem‑solving activities to meet customer demands.
• Serve as an escalation point for interpreting quality standards and resolving disputes.
• Maintain and review Visual Aids, Control Plans, and Process FMEAs.
• Manage product disposition through MRB, NCR, and QN processes.
• Develop and maintain production documentation including purges, quality alerts, deviations, and risk assessments.
• Participate in Advanced Quality Planning (AQP) and Product Lifecycle Management (PLCM).
• Develop and execute qualification protocols and summary reports.
• Conduct capability studies and analyze critical process data.
• Deliver training to production teams on quality and qualification procedures.
• Own supplier interactions, audits, and CAPA processes for the site.
• Support continuous improvement through daily CAC and weekly QIC meetings.
• Perform defect trend analysis across internal, customer, and supplier data.
• Conduct routine GEMBA walks and engage with manufacturing teams.
• Act as liaison for quality issues and engineering change notifications.
• Participate in PPAP activities for customer, supplier, and internal changes.
• Provide on‑call support and participate in audits as needed.
• Maintain a clean and safe work environment following 6S principles.
• Comply with all Environmental Health and Safety standards and work rules.

• Minimum of 5 years of experience in Manufacturing Engineering or Quality Engineering.
• Experience in medical device manufacturing and regulated environments preferred.

• Strong knowledge of quality theory, CAPA, and validation procedures.
• Ability to apply statistical methods (e.g., Cpk, Gage R&R, probability theory).
• Advanced PC skills and familiarity with Jabil’s software systems.
• Excellent verbal and written communication skills.
• Ability to present effectively to customers and internal teams.
• Strong analytical, interpretive, and problem‑solving skills.
• High level of attention to detail in documentation and process control.
• Experience with ISO 9001 compliance.

• ASQ certifications (CQE, CQA, CQT).
• Experience with surface mount electronics assembly.
• Medical, Dental, Prescription Drug, and Vision Insurance with HRA and HSA options
• 401K match
• Employee Stock Purchase Plan
• Paid Time Off
• Tuition Reimbursement
• Life, AD&D, and Disability Insurance
• Employee Assistance Program
• Pet Insurance
• Adoption Assistance
• Annual Base Pay Increase
• Community Volunteer Opportunities

If you are a qualified individual with a disability, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access  site as a result of your disability. You can request a reasonable accommodation by sending an e‑mail to  or calling 727‑803‑7988 with the nature of your request and contact information.

Please do not direct any other general employment related questions to this e‑mail or phone number. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to.

Jabil, including its subsidiaries, is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, veteran status, or any other characteristic protected by law.