US_East | Product​/System & PLM Engineer_L

Warranty Analysis Engineer - HVAC and Engine Systems Auburn Hills, MI (Onsite)

We are seeking a highly motivated and detail-oriented Warranty Analysis and Resolution Engineer with strong expertise in automotive systems and fundamental engineering principles. This role focuses on warranty failure analysis, root cause investigation, component disposition, and corrective action support across vehicle subsystems. The ideal candidate will possess hands-on engineering knowledge in HVAC systems and related mechanical systems. The engineer will work closely with quality, manufacturing, service, suppliers, and product engineering teams to improve product reliability, reduce warranty costs, and enhance customer satisfaction.

Key Responsibilities:

• Perform detailed warranty part analysis and failure investigations for returned field components.
• Conduct root cause analysis using engineering methodologies such as 8D, Fishbone, 5 Why, FMEA, and Fault Tree Analysis.
• Analyze failed components related to HVAC systems.
• Support disposition activities including teardown analysis, repairability assessment, scrap/rework recommendations, and containment actions.
• Collaborate with design engineering, supplier quality, manufacturing, and service teams to drive corrective and preventive actions.
• Interpret engineering drawings, GD&T, material specifications, tolerance stack-ups, and validation reports.
• Utilize warranty databases and analytics tools to identify trends, recurring failures, and reliability concerns.
• Prepare technical reports, failure summaries, and engineering recommendations for leadership and cross-functional teams.
• Support supplier discussions and technical reviews for quality improvement initiatives.
• Participate in continuous improvement programs focused on warranty reduction and product reliability enhancement.
• Ensure compliance with automotive quality standards and processes, including APQP, PPAP, DFMEA, and PFMEA.

Top

Skills Required:

• Warranty analysis and failure investigation experience
• HVAC systems knowledge
• Root cause analysis methodologies (8D, FMEA, 5 Why, Fishbone)
• Teardown analysis and component diagnostics
• Automotive quality and manufacturing processes

Required Qualifications:

• Bachelor's degree in Mechanical Engineering, Automotive Engineering, or a related engineering discipline.
• 5–10 years of experience in automotive warranty analysis, product engineering, quality engineering, or failure analysis.
• Strong understanding of automotive mechanical systems and engineering fundamentals.
• Experience with teardown analysis and component diagnostics.
• Knowledge of automotive manufacturing processes, materials, and reliability engineering.
• Ability to read and interpret CAD drawings, engineering specifications, and test reports.
• Strong analytical and problem-solving skills.
• Excellent communication and technical documentation abilities.
• Proficiency with Microsoft Office applications and engineering data analysis platforms.

Preferred Qualifications:

• Experience working with OEMs or Tier-1 automotive suppliers.
• Familiarity with vehicle diagnostics and field data analysis.
• Exposure to warranty systems and quality management tools.
• Knowledge of Six Sigma, Lean Manufacturing, or statistical analysis methods.
• Understanding of hybrid and electric powertrain systems.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.