Quality Engineering Specialist

The North America Propulsions System Transmission, Drive line and Gear reducers organization (PTDR) is currently seeking a Quality & Warranty Acceleration Engineer (WAT Engineer) to join the PTDR team at the Quality Engineering Center (QEC) in Auburn Hills, MI. WAT Engineer is responsible for investigating and working on PTDR quality issues as they come through the warranty, or the plants, or supplier quality spills, etc.

He/ she will be the issue manager and lead solver for certain issues and will be responsible, along with other team members involved, for triaging new issues, root cause analysis, and quickly and effectively identifying the immediate and the permanent corrective actions. He/ she will also be responsible to create a Lessons learned and to complete a read across with other program/ applications to ensure the same issues don't repeat again in the future for the same root cause.

• Accelerate the quality/warranty issues resolution through deep collaboration between Quality, Engineering and other functions inside and outside Stellantis.
• Support the quality and field action personnel in warranty claim analysis, claim triage, and early detection.
• Support GIM/SIRIUS (Stellantis Global Issue Management System) issue creation and handover with correct team member assignments.
• Responsible to create 1-pager per approved template, and ensure proper documentation is included and attached to every GIM/SIRIUS.
• GIM/SIRIUS root cause analysis/identification.
• Request access to company-owned vehicles as they come to Stellantis Quality Engineering Center (QEC) for repair, or through employee Incident Disposition System (IDS) entries for issue analysis.
• Monitor GIM/SIRIUS resolution progress within the Time to Fix metrics (TTF).
• Track GIM/SIRIUS resolutions in the vehicle assembly plant and Aftersales.
• Assess the robustness of the issues (ICA & PCA) in the Stellantis vehicle/supplier plants and feasibility of the service solution, physically reviewing the product/process changes, internal metrics and control plan update.
• Clean point effectiveness monitoring (painter chart).
• Initiate and ensure "service actions" are completed for every GIM/SIRIUS.
• Lessons learned for standards update to protect future launches and support read across.
• Support KPI reviews and forecast updates.
• Support field early warranty (FEW) reviews (opening & closing markets) for programs they are responsible for.
• Support "short loop" quality reviews with plant(s).
• Support Control Tower Steering Committee and reviews as needed for GIM escalations.

• Bachelor's of science degree in Mechanical, Electrical Engineering, or equivalent.
• Minimum of 5 years of engineering experience in Product Engineering/automotive Transmission and/or driveline design, releasing, development, validation, calibration, manufacturing, etc.
• Experienced in Quality/Warranty issues resolution techniques/approaches.
• Demonstrated strong written and oral communication/presentation skills.
• Proficiency in MS Office products, specifically MS Excel and Project.
• Working knowledge of GD&T and understanding full details on drawings.

• Master's degree in engineering.
• Familiar with Quality-related metrics.
• Design for Six Sigma DFSS - BB certification.
• Shainin Red X certification.

At Stellantis, we assess candidates based on qualifications, merit, and business needs. We welcome applications from all people without regard to sex, age, ethnicity, nationality, religion, sexual orientation, disability, or any characteristic protected by law. We believe that diverse teams reflect our identity as a global company, enabling us to better address the evolving needs of our customers and care for our future.