Recall Service Remedy Specialist

Join Our Team in Auburn Hills, MI

Are you passionate about automotive technology and looking to make a significant impact in the industry? We are seeking a dynamic professional to join our team in Auburn Hills, MI. This role offers the opportunity to work with cross-functional teams, lead safety recall activities, and ensure the highest standards of accuracy and quality in vehicle service solutions.

• Review safety investigations to assess vehicle issues and potential remedies.
• Conduct detailed analyses including repair procedures, engineering reports, and part inspections.
• Collaborate with teams to develop service solutions and coordinate necessary resources.
• Lead multiple safety recall activities, ensuring timely and accurate delivery.
• Participate in lab events and document findings for further action.
• Track project milestones, manage risks, and maintain project logs.
• Support Advanced Service Methods Manager as needed.

• Bachelor's Degree in Business, Automotive Technology, or a related field.
• 5-8 years of OEM automotive experience in service or vehicle engineering.
• Strong organizational and project management skills.
• Proven self-starter with excellent attention to detail.
• Thorough understanding of automotive systems and dealership operations.
• Excellent communication skills.
• 100% onsite presence required at Auburn Hills CTC facility.
• Local travel required; valid driving license necessary.
• Proficient in PC skills (Excel, Word, PPT, CAD, etc.).

• Experience with FCA US LLC / Stellantis systems and processes.
• ASE certification in automotive repair.
• Understanding of manufacturing and supply chain operations.
• Diagnostic skills for field support.
• Experience with EBOM, SBOM, AMPS, Change Notices, and CAD.

If you are ready to take on this exciting opportunity, apply now and be part of a team that is shaping the future of automotive service solutions!