DCO Provider Monitoring Lead

Job Category:
Admin Professionals- HR/IT/Quality/Finan/M&D

Requisition Number: DCOPR
004009

• Posted:
  January 29, 2026
• Full-Time

Auburn Hills
2399 E Walton Blvd
Auburn Hills, MI 48326, USA

Easterseals MORC is hiring for a DCO Provider Monitoring Lead to help make a difference and become part of something bigger than yourself!

We are looking for Game Changers!

The types of people who wake up excited to make a difference. The superheroes of their field who care about the people they serve. If that sounds like you, we want you on our team.

• Dependent care reimbursement, and up to 5 days paid FMLA for maternity, paternity, foster care and adoption.
• Paid Leave Options Available
• Up to $125 bonus for taking 5 days off in a row.
• 10 paid holidays and 3 floating holidays (Over 30 days total of paid time off)
• Wellness Programs
• We are a PSLF (Public Service Loan Forgiveness) Employer.
• We provide bonuses and extra incentives to reward hard work & dedication.
• Mileage reimbursement in accordance with IRS rate.
• Free financial planning services through our partnerships with the LoVasco Consulting Group, and SoFi.
• Student loan repayment options
• Pet Insurance

• Have at least two (2) years of full-time experience in a professional or administrative position in a human service, mental health, public administration, or related field.

• Bachelors or better in Business Administration.
• Bachelors or better in Psychology.
• Bachelors or better in Public Administration.
• Bachelors or better in Social Work.

• Participates in Contract Management and Provider Management meetings to review the progress of DCO monitoring efforts and coordinate plans for ongoing provider oversight under Certified Community Behavioral Health Clinic (CCBHC)
• Coordinates with contract management, quality assurance, program and administrative staff in developing and modifying monitoring tools in alignment with CCBHC standards.
• Facilitates meetings quarterly with DCO partners to review CCBHC requirements including contract, credentialing, training and data requirements. Coordinates with CCBHC team and department leads to update Staffing and Training Plans.
• Creates and maintains a master audit schedule and coordinates internally and externally to ensure contract requirements are adhered to. Maintains ongoing schedule of provider performance audits, corrective action plans and follow up.
• Collaborate with DCO and CCBHC Leads to ensure data is collected and distributed in accordance with the monitoring plan, corrective action plans, and follow up.
• Maintain active and open lines of communication between the CCBHC and DCO provider, including responses to DCO relationship questions and liaison for CCBHC requirements.
• Collaborates with the Corporate Compliance Team and Program Liaison to address any provider concerns or grievances related to the monitoring effort.
• Ensure DCO provider follows through with service delivery as it relates to the individuals referral needs, person-centered planning, and care coordination. Gather relevant data from DCO provider for utilization management of services rendered and support care coordination for interdisciplinary teams. Including relevant data need to support Quality Measure performance.
• Ensure DCO provider partners meet required trainings/EBPs, credentialing, and staffing levels in alignment with CCBHC requirements. Review status of contracts quarterly and complete provider monitoring (audit) for all DCO partners annually. Explore data sharing expectations and methodology for collecting required metric information (HIE) with DCO providers to streamline workflow. Additionally, provide support with any systems training or set-up needed to support utilization of CCBHC’s EHR for service entry.
• Provides quarterly performance updates on monitoring efforts to Leadership. Collaborate with other department leads to ensure effective communication is happening across network providers and programs.

• Auto Insurance
• Driver's License

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.