Systems Support Specialist

Overview

Our client, an industry leader in automotive and dealership support services, is seeking a Systems Support Specialist to join their team. As a Systems Support Specialist, you will be part of the Parts & Service department supporting dealership operations. The ideal candidate will have excellent communication skills, analytical thinking, and a proactive approach, which will align successfully in the organization.

Job Title: Systems Support Specialist

Location: Auburn Hills, Michigan (100% onsite)

Pay Range: $30 to $43 depending upon experience

Duration: ongoing contract

• Serve as a primary point of contact for dealership personnel regarding Inventory Management applications.
• Support dealers in understanding and optimizing automated parts replenishment processes based on sales demand and inventory parameters.
• Monitor and troubleshoot daily data transmissions from dealership DMS to corporate systems.
• Review, interpret, and validate inbound and outbound data files, including sales, inventory, and order data.
• Utilize SQL queries to investigate data issues and verify system accuracy.

• Bachelor’s degree in Business, Information Technology, Computer Science, or related field — or equivalent experience.
• 3+ years of experience in dealership operations, automotive parts management, or related corporate support role.
• Proficiency in SQL for querying and troubleshooting data.
• Experience navigating and reviewing files within a Unix environment.
• Working knowledge of MQ or similar message/file transmission systems.

• Opportunity to work in a dynamic and supportive team environment.
• Engage in meaningful work that directly impacts dealership operations and customer satisfaction.
• Develop your technical skills in SQL, Unix, and data transmission systems.
• Be part of a forward-thinking organization committed to innovation and excellence.
• Potential for career growth and professional development within the organization.

• Medical and Prescription Drug Plans
• Dental Plan
• Vision Plan
• Health Savings Account
• Health Flexible Spending Account
• Dependent Care Flexible Spending Account
• Supplemental Life Insurance
• Short Term and Long Term Disability Insurance
• Business Travel Insurance
• 401(k), Plus Match
• Weekly Pay

If this is a role that interests you and you’d like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

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