Service Parts Analyst

Join to apply for the Service Parts Analyst role at HTC Global Services
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• Create, maintain, and release service parts to meet vehicle launch timing requirements.
• Manage high-volume part setups (8, annually) and changes (2,000-2,500 annually) based on Change Notices (CN).
• Utilize internal systems to ensure accurate part setup and tracking, including Team Center, SBOM/EBOM, Web CN, EMEA, PDFFiat Systems (CSPS, ePER), and internal Qlik dashboards.
• Support various vehicle change categories:
  • New:
    Entirely new vehicle family
  • Platform Variant (P/V):
    Significant modifications to existing platforms
  • Mid-Cycle Action (MCA):
    Styling updates with carryover structure
  • Carry Over (C/O):
    Minor updates or improvements
• Escalate issues promptly to supervisors and participate in regular checkpoint reviews.
• Track progress using internal dashboards and communicate status updates effectively.

• High school diploma or GED
• 3+ years of experience in automotive service parts or as an automotive technician
• Computer proficient-PC literacy with Windows, Google, Microsoft Office
• Experience working in a team environment
• Problem solving skill

• Bachelor’s degree or 10+ years parts experience
• Development of organizations service products
• Familiarity with:
  • Bill of Materials
  • Common service part practices and methodologies
• Good analytical, organization and communication skill

• Vehicle Systems Technical Knowledge
• Microsoft Suite Competency
• Project Management

Our success as a company is built on practicing inclusion and embracing diversity. HTC Global Services is committed to providing a work environment free from discrimination and harassment, where all employees are treated with respect and dignity. Together we work to create and maintain an environment where everyone feels valued, included, and respected. At HTC Global Services, our differences are embraced and celebrated.

HTC is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills, and experiences within our workforce. HTC is proud to be recognized as a National Minority Supplier.

• Seniority level:
  Mid-Senior level
• Employment type:
  
  Full-time
• Job function:
  Other
• Industries: IT Services and IT Consulting