Senior Project Manager​/Senior Business Analyst

V2

Soft Job Opportunity

V2

Soft is a global leader in IT services and business solutions, delivering innovative and cost-effective technology solutions worldwide since 1998. We have headquarters in Bloomfield Hills, MI and have 16 offices spread across six countries. We partner with Fortune 500 companies to address complex business challenges. Our services span AI, IT staffing, cloud computing, engineering, mobility, testing, and more. Certified with CMMI Level 3 and ISO standards, V2

Soft is committed to quality and security. Beyond our work, we actively support local communities and non-profits, reflecting our core values. Join us to be part of a dynamic and impactful global company!

• Lead structured requirements-gathering workshops with MOPAR business teams, IT stakeholders, product owners, architects, and SMEs.
• Elicit business needs, process gaps, system pain points, and future-state capabilities using interviews, process walkthroughs, and collaborative sessions.
• Translate high-level business objectives into clear, actionable functional and non-functional requirements.
• Facilitate alignment across multiple stakeholder groups, ensuring clarity, traceability, and consensus.

• Develop a complete System Requirements Specification (SRS/BRD) including: business requirements, functional requirements, non-functional requirements, use cases/user stories, process flows (current-state and future-state), data requirements and integrations, system constraints and assumptions.
• Ensure all requirements adhere to Client documentation standards and MOPAR governance processes.
• Maintain full traceability from business objectives to system requirements.

• Act as the primary liaison between MOPAR business teams, IT, vendor partners, and enterprise architecture.
• Manage timelines, milestones, risks, and dependencies related to the requirements phase.
• Provide weekly status updates, risk logs, and decision-tracking documentation.
• Ensure alignment with Client enterprise platforms, data strategy, and integration frameworks.

• Validate requirements with business owners and technical teams through structured review cycles.
• Support solution architects and development teams during design by clarifying requirements and ensuring alignment.
• Ensure all requirements are testable and support QA teams in developing test scenarios and acceptance criteria.

• 8–12+ years of experience as a Senior PM, Senior BA, or hybrid PM/BA in large enterprise environments.
• Strong background in automotive OEM, preferably in aftermarket, service, parts, or dealer systems.
• Proven experience leading requirements workshops and delivering SRS/BRD documentation for complex systems.
• Expertise in process modeling, use case development, user stories, and requirements traceability.
• Strong understanding of enterprise integrations, APIs, data flows, and system dependencies.
• Excellent communication, facilitation, and stakeholder-management skills.
• Experience working in Agile, Hybrid, or Scaled Agile environments.
• Proficiency with tools such as Jira, Confluence, Visio, Lucidchart, or equivalent.

• Experience with MOPAR, Dealer Connect, Service/Parts systems, or Client enterprise platforms.
• Familiarity with aftermarket supply chain, parts cataloging, service operations, or warranty systems.
• Exposure to API-driven architectures, integration platforms, and data modeling.
• Automotive OEM vendor-partner experience (Client, GM, Ford, Toyota, Honda, etc.).

• Bachelor's degree in Computer Science, Information Systems, Engineering, or related field.
• Master's degree or industry certifications (CBAP, PMI-PBA, PMP, SAFe) preferred.

V2

Soft is an Equal Opportunity Employer (EOE). We welcome applicants from all backgrounds, including individuals with disabilities and veterans.