Deskside Technician
Job in
Auburn Hills, Oakland County, Michigan, 48326, USA
Listed on 2026-07-03
Listing for:
Stefanini Group
Full Time
position Listed on 2026-07-03
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Technical Support, Desktop Support
Job Description & How to Apply Below
Job Description What will you do?
- Provide hardware/software support services to onsite client including break/fix
- Implement virus detection and eradication procedures
- Diagnose end-user system failures and implement repair solutions
- Diagnose printer and other peripheral device failures and implement repair solutions
- Troubleshoot network devices to ensure connectivity from the PC to the Network
- 1 year corporate desk side support experience with strong emphasis supporting Windows 10 and Windows 11 preferred
- Experience troubleshooting and replacing hardware
- Experience using Active Directory
- Experience supporting Microsoft Office 365, Microsoft Outlook Web Application (OWA)
- Experience troubleshooting wireless connectivity issues
- Quality Customer Service skills
- VPN experience
- Experience with basic hardware printer support
- Experience with Symantec productions including Endpoint Protection, Bitlocker, SCCM, and RDP
- Work with brilliant minds, often within a global capacity
- Comprehensive Benefits package that includes 401(k), paid time off, tuition reimbursement, medical, dental and vision insurance, and much more
- Opportunity to participate in professional development eLearning programs within the Stefanini University, and other virtual trainings as well
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