More jobs:
Deskside Technician
Job in
Auburn Hills, Oakland County, Michigan, 48326, USA
Listed on 2026-07-08
Listing for:
Stefanini North America and APAC
Full Time
position Listed on 2026-07-08
Job specializations:
-
IT/Tech
HelpDesk/Support, Desktop Support, IT Support
Job Description & How to Apply Below
About Stefanini
Stefanini is a full service global provider of offshore, onshore and nearshore IT services, including application development, outsourcing services, IT infrastructure outsourcing (help desk support and desktop services), systems integration, consulting and strategic staffing to Fortune 1000 enterprises worldwide. We have over 25,000 employees across 77 offices in 40 countries.
What you'll do- Provide hardware/software support services to onsite clients including break/fix.
- Implement virus detection and eradication procedures.
- Diagnose end‑user system failures and implement repair solutions.
- Diagnose printer and other peripheral device failures and implement repair solutions.
- Troubleshoot network devices to ensure connectivity from PC to the network.
- Work with brilliant minds, often within a global capacity.
- Comprehensive benefits package including 401(k), paid time off, tuition reimbursement, medical, dental and vision insurance.
- Opportunity to participate in professional development eLearning programs within the Stefanini University and other virtual trainings.
- Brazilian and privately owned company.
- Agility, flexibility, and innovation.
- Flat organizational structure enabling faster communication and decision‑making.
- At least 1 year corporate desk side support experience with strong emphasis on supporting Windows 10 and Windows 11.
- Experience troubleshooting and replacing hardware OS.
- Experience using Active Directory.
- Experience supporting Microsoft Office 365 and Microsoft Outlook Web Application (OWA).
- Experience troubleshooting wireless connectivity issues.
- Quality customer service skills.
- VPN experience.
- Experience with basic hardware printer support.
- Experience with Symantec products including Endpoint Protection, Bit Locker, SCCM, and RDP.
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