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Director, Customer Care Transformation & Strategy

Job in Auburn Hills, Oakland County, Michigan, 48326, USA
Listing for: Stellantis
Full Time position
Listed on 2026-07-16
Job specializations:
  • IT/Tech
    Change Management
Salary/Wage Range or Industry Benchmark: 150000 - 210000 USD Yearly USD 150000.00 210000.00 YEAR
Job Description & How to Apply Below

Stellantis is seeking a Director, Customer Care Business Development & Strategy to lead the vision for transforming customer care processes, technology, journeys, and digital tools, ensuring improvements align with goals, compliance, and measurable outcomes.

This leader collaborates with Operations, ICT, Legal, Data Privacy, and external partners to build business cases and guide initiatives from concept to full adoption.

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