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Global VOC & Performance Analytics Lead
Job in
Auburn Hills, Oakland County, Michigan, 48326, USA
Listed on 2026-07-18
Listing for:
Stellantis
Full Time
position Listed on 2026-07-18
Job specializations:
-
IT/Tech
Data Analyst
Job Description & How to Apply Below
Stellantis seeks a Manager, Voice of the Customer & Performance Analytics to own the global VOC and KPI insights engine for Customer Care. You will design how we listen to customers, measure performance, and turn data into decisions that improve products, processes and service.
Lead global KPI frameworks, integrate surveys and signals, build dashboards, and partner with teams to convert insights into prioritized actions while ensuring data quality across regions and suppliers.
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