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IoT Telemetry Support & Uptime Specialist

Job in Auburn Hills, Oakland County, Michigan, 48326, USA
Listing for: IRONCLAD Powered by Mersino
Full Time position
Listed on 2026-07-20
Job specializations:
  • IT/Tech
Salary/Wage Range or Industry Benchmark: 45000 - 65000 USD Yearly USD 45000.00 65000.00 YEAR
Job Description & How to Apply Below

IRONCLAD Powered by Mersino is seeking a Technical Customer Support specialist to help keep our telemetry devices running across the fleet. You will respond to inquiries, troubleshoot alarms, and monitor device health to support uptime for internal and external customers.

You will work with IoT management software to handle support tickets, perform proactive status checks, and assist in improving the patching process and IoT tools. This role focuses on reliable, data-driven service delivery.

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