Customer Care Reporting & Analytics Analyst

Stellantis seeks a Customer Care Reporting & Analytics Analyst to turn customer service data into actionable insights for a global automotive leader. You will design and maintain dashboards, reports, and performance metrics to track contact center efficiency, customer satisfaction, and issue resolution. Partnering with operations, IT, and leadership, you'll analyze trends, identify root causes, and recommend improvements that enhance customer experience.

In Stellantis' collaborative, innovative culture, you'll support data-driven decisions across brands and markets while growing your analytics career in a dynamic, sustainable mobility environment.