Wireless Network Engineer

Join New Era Technology, where People First is at the heart of everything we do. With a global team of over 3,000 professionals, we're committed to creating a workplace where everyone feels valued, empowered, and inspired to grow. Our mission is to securely connect people, places, and information with end-to-end technology solutions at scale.

At New Era, you'll join a team-oriented culture that prioritizes your personal and professional development. Work alongside industry-certified experts, access continuous training, and enjoy competitive benefits. Guided by our core attributes - putting people first, embracing continuous learning, and thriving through collaboration and inclusion - we nurture our people to deliver exceptional customer service.

If you want to make an impact in a supportive, growth-oriented environment, New Era is the place for you.

We are looking for an experienced Wireless Network Engineer to design, implement, manage, monitor, and troubleshoot enterprise wireless and wired network environments. The ideal candidate will have strong hands-on experience with Cisco wireless technologies, Cisco Wireless Controllers, Access Points, 802.11 protocols, wireless security, Cisco ISE, RF fundamentals, and wireless site surveys using Ekahau . This role will also support wired LAN/WAN infrastructure and requires strong troubleshooting skills using tools such as Wireshark, Cisco Catalyst center, Cisco Prime, and syslog .

The Wireless Network Engineer will work closely with network engineering, security, infrastructure, and other IT teams to ensure reliable, secure, and high-performing network connectivity.

• Design, plan, implement, and maintain scalable and secure enterprise wireless (802.11) and wired LAN/WAN networks .
• Configure, manage, and troubleshoot Cisco Wireless Controllers , including Cisco Catalyst 9800 series platforms.
• Configure and support Cisco wireless Access Points and related network infrastructure.
• Perform wireless network assessments and RF site surveys using tools such as Ekahau .
• Analyse wireless coverage, capacity, interference, channel utilization, signal strength, and other RF characteristics.
• Troubleshoot wireless connectivity, performance, authentication, roaming, and availability issues.
• Monitor network health, availability, and performance using Cisco Catalyst Centre, Cisco Prime , and other network management tools.
• Identify network performance issues and implement tuning and optimization to improve reliability and user experience.
• Implement and maintain wireless security and network access control using technologies such as Cisco ISE/NAC .
• Troubleshoot network security and authentication issues involving wireless clients and network access.
• Analyze network traffic and troubleshoot complex connectivity issues using Wireshark and packet captures.
• Review and analyze syslog and network event information to identify the root cause of incidents.
• Troubleshoot network outages, latency, packet loss, connectivity problems, and wireless performance issues.
• Support routing and switching infrastructure as required for wireless network deployments.
• Collaborate with network, security, infrastructure, application, and other IT teams to resolve issues and deliver network solutions.
• Participate in network implementation, upgrades, migrations, and infrastructure changes.
• Document network configurations, troubleshooting activities, site survey results, and implemented solutions.
• Follow established network security, change management, and operational procedures.
• Provide technical support and participate in incident resolution and root-cause analysis.
• Recommend improvements to network architecture, performance, security, and reliability.

• Strong hands-on experience with Cisco wireless platforms .
• Experience configuring and troubleshooting Cisco Wireless LAN Controllers (WLC) .
• Experience with Cisco Catalyst 9800 series wireless controllers .
• Strong knowledge of Cisco wireless Access Points and enterprise wireless deployments.
• Understanding of wireless controller, AP, WLAN, SSID, roaming, authentication, and RF configurations.

• Strong understanding of 802.11 wireless standards and protocols , including:
  • 802.11a
  • 802.11b
  • 802.11g
  • 802.11n
  • 802.11ac
  • 802.11ax
• Strong understanding of wireless networking concepts, RF fundamentals, coverage, capacity, interference, channels, and signal strength.
• Experience troubleshooting wireless connectivity and performance…