Quality Control Manager

Job Summary:

The primary responsibility of the Quality Control Manager is to develop, implement, and manage quality control process and systems to ensure the quality of parts, supplies, materials, and finished goods. The Quality Control Manager should also serve as a working team member and individual contributor to the overall team’s success.

Typical

Duties and Responsibilities:

Investigate and resolve customer issues and complaints relating to quality

Supervise quality inspection and testing activities to ensure accuracy, high productivity and high technical integrity of product throughout the production cycle

Generate spreadsheets for data collection and analysis

Review statistical data and product specifications to establish quality standards

Formulate, document, and maintain quality control standards and on-going quality objectives

Partner with the General Manger to coordinate objectives which maximize product quality/reliability and minimize costs

Create, document, and implement inspection criteria and procedures

Apply total quality management tools and approaches to analytical and reporting processes

Maintain an active role on internal continuous improvement teams

Interact with engineering and purchasing departments as necessary regarding vendor quality issues

Adhere to applicable company and regulatory agency environmental, health and safety standards

Ensure that The Mersino Way is a guiding document in all daily activities

Qualifications:

Bachelor’s Degree in a related field or equivalent experience

Skills in workflow analysis and management2-3 years supervisory or management experience2-3 years experience in quality control in a manufacturing environment or related field

Planning and organizational skills in handling multiple projects

Proficient in MS Office including Word and Excel Excellent written and verbal communication skills

Specific Expectations:

Ensure a high level of internal and external customer service

Ability to work effectively with others

Ability to multi-task in a changing environment

Ability to work a flexible schedule to meet job requirements

Ability to work under pressure to meet deadlines

Strong time management and organizational skills

Requires intermittent periods during which continuous physical exertion is required, such as walking, standing, stooping, climbing, lifting material or equipment, some of which may be heavy or awkward

Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
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