Leader In Training

Leader In Training The Leader In Training (LIT) and Floor Leader position's primary responsibility is to fulfill our mission statement: "To create the most enjoyable shopping experience possible for our Guests." The LIT and Floor Leader performs a variety of sales, merchandising, and operational tasks assigned by store management (e.g. cashiering, merchandise display and pulls, register procedures, and routine cleaning of facilities).

Works directly with the Store Manager and Leadership Team to develop sales, recruit new Teammates and provide leadership.

This description intends to describe the general nature and level of work performed by Teammates assigned to this job. It is not intended to include all duties, responsibilities, and qualifications. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Sales Generation and Guest Service Greet Guests with a friendly, engaging attitude, and is consistently prepared to provide legendary service to each Guest Answer questions regarding the store and its merchandise

Recommend, select, and help locate or obtain merchandise based on Guest needs and desires

Anticipate and fulfill Guest's needs by suggesting additional items and creating a wardrobing experience

Demonstrate product utilizing product knowledge and sales education, consistently sharing that knowledge and education with Team Maintain and share knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices

Remain consistent on personal sales, as well as looking for opportunities to impact Teammates' presentations with the Sales Presentation Guide (SPG)
Achieve personal sales-per-hour, average sales and total net sales goals set by Store Management Provide legendary service throughout the store in these top four areas:
Front 5, sales floor, fitting rooms, and the register area Knowledgeable of all exchange and return procedures for Guests and exhibit the ability to turn into a showmanship opportunity

Fill out and effectively use the Sales Presentation Guide (SPG) daily to accomplish goals

Meets or above performance standards in all Buckle business builders and guest loyalty including fit appointments, Buckle credit card and guest connect.

Investigate and navigate how to expand Guest selection through inventory Manager, advanced product search, iPad apps, etc.

Maintain and build good Guest relationships to develop a client based business

Lead by example with a high level of showmanship, excellent customer service and attentiveness

Recognize and communicate Guest Levels with the Team Passion to ask business driven and showmanship questions often to Manager, Team Leaders and all Teammates Coachable  allows Manager to educate them in their sales presentation

Consistently perform leadership actions and maintain high standards, whether or not the Manager is present

Teammate Recruiting, Training and Development Consistently recognize recruiting opportunities by utilizing Jobs & Careers cards, email referrals and Teammate Recommend Develop skills and assist in leading, directing, motivating, and educating new Teammates to meet and achieve Buckle's accountability, shift orientation, Loss Prevention and sales presentation standards on a daily basis

Maintain a positive attitude at all times creating a positive floor culture

Demonstrate personal dress code to encourage and coach the latest fashion in all Teammates and Team Leaders Participate effectively in daily setup, training, impacting and reviewing while effectively utilizing the Performance Tracker Motivate Teammates to initiate and complete daily tasks

Personal passion to demonstrate, coach, and influence results of denim showmanship and denim fit cards through Teammates and Guests Create and develop results in your department and balance all DM actions within your segment as well as completing the mid-week check in Demonstrate leadership actions during segment:

Awareness of Guests in the store and ensure they are being helped

Demonstrate how to get…