Administrative Support Specialist

Overview

The Administrative Support Specialist provides varied and high-level administrative and technical support to an academic-related department/unit, with significant emphasis on more complex administrative responsibilities.

• Advises others on processes, procedures, and services; resolves policy related or procedural problems.
• Gathers information and prepares various reports and correspondence; researches and resolves issues.
• Provides budget tracking and coordination for a unit or department.
• Coordinates large or complex projects or events.
• Performs specialized technical duties and coordinates processes.
• Reviews and verifies documentation for completeness and compliance with policies and procedures.
• May assist in the development and maintenance of database.
• Participates and/or assists in special activities such as orientations, consultations, and events.
• Performs a variety of clerical duties, such as typing & correspondence, filing/folders, recordkeeping/compilation/data entry, preparation/processing forms, calendars and scheduling, mail distribution and outgoing mailings, travel/expense vouchers, telephones and greeting, supplies/inventory, limited supervision of clerical or student work, other support duties of similar difficulty.
• As an academic position, duties may also include scheduling classrooms, entering course information into Auburn University student scheduling system (OASIS), conducting teaching effectiveness surveys, contacting bookstores concerning textbooks, administrative issues related to student academic or financial status, creating and updating websites, and controlling/maintaining access to facilities.

Level I:

• High School Diploma or GED and 4 years of experience in administrative support services.

Level II:

• High School Diploma or GED and 6 years of experience in administrative support services. Experience must include at least 2 years at the preceding level or equivalent.

SUBSTITUTIONS ALLOWED FOR

EXPERIENCE:

Yes, When a candidate has the required education, but lacks the required experience, they may normally apply additional appropriate education toward the experience requirement, at a rate of one (1) year relevant education per year of required experience.

Continuing

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