Bodyshop Coordinator

Position Summary

We are seeking a highly organized and detail‑oriented Collision Center Coordinator to serve as the primary administrative and customer‑facing support for our Collision Center. This is an elevated receptionist role that plays a critical part in daily operations, requiring strong communication skills, technical ability, and experience in automotive systems.

• Greet and assist customers in person and over the phone in a professional manner.
• Schedule and manage repair appointments.
• Open, book, and maintain Repair Orders (ROs).
• Post invoices accurately and in a timely manner.
• Ensure all payments are properly collected and processed.
• Maintain accurate customer and vehicle records within the DMS.
• Communicate effectively with technicians, estimators, and management.
• Support overall workflow efficiency within the Collision Center.

• Prior experience in a Collision Center or automotive service environment.
• Experience using a Dealer Management System (DMS).
• Working knowledge of Microsoft Excel, including basic spreadsheets and data entry.
• Strong organizational and multitasking skills.
• Excellent customer service and communication abilities.
• Close attention to detail and accuracy.

This role requires strict confidentiality in handling customer, insurance, and business information, ensuring compliance with company policies and legal regulations.