Community Services Facility Aide

Community Services Facility Aide

This position is responsible for performing various office functions in support of the Community Services Department. This position reports to the Community Services Director.

Essential Job Functions:

• Provides oversight at a Community Services facility, including monitoring activity participants, enforcing organizational guidelines, and ensuring all appropriate safety standards.
• Assists with special events, programs, or other related Community Services activity to promote a professional presentation of such activities.
• Assists in facilitating a Community Services facility openings, closings, and access.
• Keeps immediate supervisor and designated others fully and accurately informed concerning work progress, including present and potential work problems, and suggestions for new or improved ways of addressing such problems.
• Performs customer service and administrative duties, including answering phone, greeting the public and participants, filling out appropriate forms, and scheduling use of facilities.
• Prepares and maintains a variety of records and reports concerning participants, programs, and/or facilities.
• Performs various maintenance and custodial duties.
• Performs other related job duties as assigned.

Agency-Wide

Competencies:

Professional Excellence:
Sense of responsibility and commitment; ability to meet expectations; quality of work output; willingness to admit and correct mistakes.

Communication:
Ability to express oneself clearly, credibly, and respectfully in an appropriate tone; quality of judgment exercised in what information should be communicated; ability to adjust to different communication styles.

Teamwork:
Commitment to team activities; placing value of team success over personal recognition; altruism; impact on team success; willingness to fulfill a variety of roles.

Engagement:
Initiative exercised in solving problems; willingness to take on new responsibilities; acting on opportunities and presenting ideas; modeling a positive attitude and resilience; volunteering for group work; praising work of the City and coworkers; demonstrating pride in public service.

Public Service:
Views citizens as a priority; demonstrates ethical, trustworthy behavior, stands as an example of servant leadership; maintains trust of the Auburn citizens.

Qualifications:

Education and Experience:

Three (3) to five (5) years' experience; or an equivalent combination of education and experience.

Special

Qualifications:

• Possession of or ability to readily obtain a valid driver's license for the type of vehicle or equipment operated.
• Knowledge of department and Community Services facilities rules and regulations.
• Knowledge of safety principles and procedures involved in recreational activities.
• Knowledge of Community Services facilities programs and activities.
• Knowledge of local government operations, policies and plans, and modern office practices and procedures.
• Knowledge of Microsoft Word, Excel, PowerPoint, and other similar programs.
• Skill in using computers for data entry, word processing, and/or accounting purposes.
• Skill in the use of small office equipment, including calculators, copy machines or multi-line telephone systems.
• Skill in effective communication, both orally and in writing.
• Ability to meet and deal with employees and the public in an effective and courteous manner.
• Ability to get along with others, and work effectively with the public, City of Auburn employees and co-workers.
• Ability to deal with confidential and sensitive matters.
• Ability to use computers for data entry, word processing, and/or accounting purposes.
• Ability to work independently, work well with others, and manage time effectively.
• Ability to accurately type 30 words per minute.

Physical Demands:
The work is sedentary and light work, which requires exerting up to 24 pounds of force occasionally. Work is typically performed while sitting, standing, stooping, walking, bending, or crouching. Work is typically performed while intermittently sitting, standing, or stooping. The employee distinguishes between shades of color and utilizes the sense of small.

Work Environment:
The work is typically performed in an office environment and fitness areas.