Bodyshop Coordinator

Position Summary:

We are seeking a highly organized and detail-oriented Collision Center Coordinator to serve as the primary administrative and customer-facing support for our Collision Center. This is an elevated receptionist role that plays a critical part in daily operations, requiring strong communication skills, technical ability, and experience in automotive systems.

Key Responsibilities:

Greet and assist customers in person and over the phone in a professional manner

Schedule and manage repair appointments

Open, book, and maintain Repair Orders (ROs)
Post invoices accurately and in a timely manner

Ensure all payments are properly collected and processed

Maintain accurate customer and vehicle records within the DMSCommunicate effectively with technicians, estimators, and management

Support overall workflow efficiency within the Collision Center

Preferred Qualifications:

Prior experience in a Collision Center or automotive service environment

Experience using a Dealer Management System (DMS)
Working knowledge of Microsoft Excel, including basic spreadsheets and data entry

Strong organizational and multitasking skills

Excellent customer service and communication abilities

Close attention to detail and accuracy

Compliance and Confidentiality Statement This role requires strict confidentiality in handling customer, insurance, and business information, ensuring compliance with company policies and legal regulations.
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