Testing Services Assistant

Job Description

The Testing Services Assistant ensures the efficient and effective operation of the Biggio Center Testing Services and other university testing centers by proctoring various testadministrations for the duration of the test.

Candidates must upload a resume and cover letter with their application. Please combine them into one document and upload underthe  Resume Upload  section.

• Assists test-takers for the duration of the testing process toinclude check-in, computer start up, and assisting with any problems which may arise during the exam.
• Serves as a certified testing administrator adhering to allproctoring requirements. Addresses academic dishonesty and procedural incidents that occur and involves peers, as warranted.
  
  Contacts vendor support representatives to resolve technical issues.
• Assists with the implementation of test security protocols atall locations, establishes and maintains test files, and assists inthe preparation of databases and records.
• Maintains familiarity with databases and testing software usedby the university. Maintains confidentiality of all client information.
• May provide administrative support functions such as testregistration activities, copying, running reports, faxing, and maildistribution.
• Performs front desk reception responsibilities to include answering and directing phone calls, scheduling appointments,appointment reminder calls, receiving required documentation fromtesters checking in for an exam, accepting deliveries, directingcustomer service, and checking out testers.

• High School Diploma or equivalent and 2 years of experience inadministrative support, customer service, and/or academic or commercial testing in a business setting.

SUBSTITUTIONS ALLOWED FOR

EXPERIENCE:

Yes, When a candidate has the required education, but lacks the required experience, they may normally apply additional appropriate education toward the experience requirement, at a rate of one (1) year relevant education per year of required experience.

Continuing

• Life-Changing Impact: Our work changes lives through research, instruction, and outreach, making a lasting impact on our students, our communities, and the world.
• Culture of Excellence: We are committed to leveraging our strengths, resources, collaboration, and innovation as a top employer in higher education.
• We’re Here for You: Auburn offers generous benefits,educational opportunities, and a culture of support and work/life balance.
• Sweet Home Alabama: The Auburn/Opelika area offers southern charm, vibrant downtown scenes, top-ranked schools, andeasy access to Atlanta, Birmingham, and the Gulf of Mexico beaches.
• A Place for Everyone: Auburn is committed to fostering an environment where all faculty, staff, and students are welcomed,valued, respected, and engaged.

It is our policy to provide equal employment and education opportunities for all individuals without regard to race, color,national origin, religion, sex, sexual orientation, gender identity, gender expression, pregnancy, age, disability, protected veteran status, genetic information, or any other classification protected by applicable law. Please visit the Office of Equal Opportunity Compliance's website to learnmore.

8/19/2026