Import Operations Manager – Northern & Southern Border

The US Customs Northern & Southern Border Operations Manager and FAST coordinator is responsible to manage all Customs activities related to the importation and exportation of vehicles, parts and non-production materials in accordance with the U.S. Customs Laws and Regulations. The responsibility is for shipments from the ports of entry from Canada & Mexico, and all air/ocean imports.

• Ensure that all classes of goods enter the United States with minimal delays.
• Maintain liaison with US Customs Brokers, rail carriers, highway carriers and Stellantis Logistics to ensure adherence to internal processes and US Customs Requirements.
• Coordinate timely processing of highway shipments through FAST (Free and Secure Trade).
• Handle all issues associated with the FAST & PAPS release process.
• Coordinate with our Mexico and Canada Customs team on allied shipments.
• Consult with Stellantis Customs Compliance Manager to ensure qualified goods are entered claiming USMCA Free Trade Agreement.
• Support Duty Drawback Program to ensure that duties and taxes are recovered on products that qualify for duty drawback.
• Work with North American Plant personnel and Logistics to comply with CTPAT (Customs-Trade Partnership Against Terrorism) requirements.
• Manage our CTPAT Account in CBP’s CTPAT Portal.
• Communicate with US Customs Officials to resolve border and post importation issues.
• Respond to CF28/CF29/Liquidated Damages Notices issued by CBP.
• Coordinate system development on US Customs requirements and make recommendations for changes that enhance the efficiency of operations and increase compliance with the regulations.
• Represent Customs on various cross-functional teams at all levels in the organization.
• Manage a service provider(s) for support with Import Operations and ensuring KPIs are established and met.
• Driving IT Process Improvements that streamline processes and increase compliance.

• Bachelor's degree with a focus on Supply Chain Management, International Trade, Finance, Economics or related field.
• U.S. Customs Broker License required.
• Minimum 6 years experience in Customs Compliance, preferably in the automotive industry.
• Broad knowledge of US Customs rules and regulations.
• Experience in associated supply chain management disciplines.
• Prior experience supervising multi-disciplinary and operational teams.
• Leadership skills managing professional team of customs technical experts.
• Proven analytical, problem-solving, and decision-making abilities.
• Excellent communication skills, both oral and written.

• Master's degree preferred.

• Leadership skills managing professional team of customs technical experts.
• Proven analytical, problem-solving, and decision-making abilities.
• Excellent communication skills, both oral and written.
• Proficiency in working with Business Intelligence Tools.
• Ability to run standardized and adhoc reports in ACE (Automated Customs Environment).