AGRIntelligence Technician

WHO WE ARE

Helena Agri-Enterprises, LLC is a leading full-service agronomic solutions provider that's been in business since 1957. Our first location was in West Helena, Arkansas hence the name "Helena". We now have 450+ locations nationwide and over 6,000 employees. Our corporate office is located in Collierville, Tennessee, a suburb outside of Memphis. Year after year we rank at the top nationally for volume and sales in our industry.

There are many facets to our company including product development, sales, operations, precision technology and manufacturing just to name a few.

The AGRIntelligence Technician trains and assists the location team in the implementation and use of precision agriculture technologies including field data collection and analysis. These responsibilities include soil sampling, Electrical Conductivity (EC) data collection, yield monitoring technical assistance, use of AGRIntelligence 360, telemetry systems and software, along with other connected devices including the technology that facilitates communication between devices and the AGRIntelligence 360 and other tasks related to AGRIntelligence information management services (i.e. precision agriculture).

This role also includes farm data collection, data analysis and data delivery responsibilities as assigned by the Branch Manager or AGRIntelligence Specialist.

This position is part of Helena’s trademarked AGRIntelligence program. This business was created to help guide growers’ business decisions and help them identify potential problems in the field before they take root. This group focuses exclusively on creating new and innovative technologies to boost yields and leave a lasting impact on farms for generations to come.

• Researches and evaluates new digital farming /information management services and other new technologies.
• Reviews and performs quality control on AGRIntelligence products created for customers.
• Delivers, communicates and presents products and services to customers with the assistance of the sales team.
• Assists the sales team with the selling, positioning, delivery and presentation of products and services by allowing the Sales Representatives to lead and manage customer accounts.
• Ensures that products and services meet the company standards and requirements.
• Communicates and interacts with the Branch Manager, sales team, field support and other AGRIntelligence team members on a regular basis to meet customer deadlines and expectations.
• Provides technical training and support to the Helena team and customers using AGRIntelligence branded products/services, AGRIntelligence 360 and other related products/services.
• Serves as the primary source for all field work such as soil sampling, tissue sampling, EC data collection, setting field boundaries, etc.
• Works as the liaison between the branch, Sales Representatives, sales support team, AGRIntelligence Specialist, Product Manager and Agronomist in all matters related to AGRIntelligence services.
• Assists the branch in other service‑related sales such as seed treating and other.
• Performs and facilitates teaching activities on the use of GIS, GPS‑related field and other agronomy related software and office software.
• Performs analysis on gathered field data to determine field management strategies and makes field and crop recommendations based on this data.
• Ensures that work and follow‑up is completed on all the AGRIntelligence offerings that Helena has sold.
• Trains and assists location team with precision farming activities including gathering soil samples using GIS technology and training in the use of electrical conductivity equipment (i.e. Veris, Dualem, EM38).
• Serves as the key contact for hardware and software issues including providing troubleshooting assistance to the locations and farmers for the operation of precision agriculture software and hardware components.
• Communicates market intelligence and competitive threats to Business Unit leadership.
• Ensures that all data collected through the functions of the job are safely and securely transferred to the Field Support Center for timely processing.
• Assists and supports the…