More jobs:
Dealer CX Metrics & Performance Lead
Job in
Auburn, Lee County, Alabama, 36831, USA
Listed on 2026-07-11
Listing for:
Stellantis
Full Time
position Listed on 2026-07-11
Job specializations:
-
Business
Business Analyst
Job Description & How to Apply Below
Stellantis is seeking a Customer Experience Dealer Performance Metrics Manager to lead an interwoven CX strategy across Mopar, TSO, Customer Care, Connected Services, Software, and Sales. The role drives collaboration for ideation, development, and production of CX initiatives with internal stakeholders.
Responsibilities include harmonizing CX systems, building alliances with sales and care organizations, managing field incentives, analyzing data with Qlik/PowerBI/Palantir, and communicating CX
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