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Strategic Enterprise Customer Success Partner
Job in
Auburn, Lee County, Alabama, 36831, USA
Listed on 2026-07-31
Listing for:
Elsevier
Full Time
position Listed on 2026-07-31
Job specializations:
-
Business
Customer Success Mgr./ CSM
Job Description & How to Apply Below
Elsevier is seeking an Enterprise Customer Success Manager to build strong partnerships with our education customers, including administrators, faculty, and students. You will design and implement customized success plans, ensuring adoption, value realization, and renewal across multiple programs.
As a trusted adviser, you will collaborate with cross-functional teams, translate customer goals into actionable plans, and train users on product capabilities to maximize impact.
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