Bertera Nissan Entry Level Service Advisor & Customer Representative

Join to apply for the Bertera Nissan Entry Level Service Advisor & Customer Representative role at Bertera Auto Group

11 months ago Be among the first 25 applicants

Join to apply for the Bertera Nissan Entry Level Service Advisor & Customer Representative role at Bertera Auto Group

Bertera Nissan is currently seeking a motivated and customer-focused individual to join our team as an Entry Level Service Advisor & Customer Representative. In this role, you will be responsible for assisting customers with their service needs, providing exceptional customer service, and ensuring that all vehicles are serviced in a timely and efficient manner.

Responsibilities

• Greet customers and assist them with scheduling appointments for service
• Communicate with customers to gather information about their vehicle’s service needs
• Provide estimates for service costs and recommend additional services as needed
• Coordinate with the service department to ensure that work is completed on time
• Follow up with customers to ensure their satisfaction with the service provided
• Handle customer inquiries and concerns in a professional and timely manner
• Maintain a high level of product knowledge and stay up to date on industry trends and developments

• High school diploma or GED required; college degree preferred
• Previous customer service experience preferred
• Strong communication and interpersonal skills
• Ability to work in a fast-paced environment and multitask effectively
• Excellent organizational and time management skills
• Basic computer skills and familiarity with automotive service software
• Willingness to learn and grow within the automotive industry

• Seniority level
  
  Entry level

• Employment type
  
  Full-time

• Job function Other
• Industries Motor Vehicle Manufacturing

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