More jobs:
Customer Care Process & Program Lead
Job in
Auburn, Lee County, Alabama, 36831, USA
Listed on 2026-06-18
Listing for:
Stellantis
Full Time
position Listed on 2026-06-18
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, Customer Service Rep
Job Description & How to Apply Below
A leading automotive manufacturer is seeking a Customer Care Process & Knowledge Specialist in Auburn, Alabama. This role focuses on enhancing customer service operations and driving optimization within the Customer Care organization. Responsibilities include leading program development, facilitating stakeholder meetings, and managing process improvements. Candidates should have a Bachelor’s degree and a minimum of 5 years in Customer Care or related fields, with experience in both Genesys and Salesforce platforms.
Strong analytical and leadership skills are essential.
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