Innovation & Research Commons Student Assistant
Listed on 2026-07-17
-
Customer Service/HelpDesk
HelpDesk/Support, Customer Service Rep
Overview
Auburn University Libraries is seeking applicants for the position of Student Assistant in the Innovation & Research Commons (I&RC) unit. This role supports faculty, staff, and students by contributing to the daily operations of the unit. Student assistants may work up to 20 hours per week, depending on operational needs.
I&RC Help Desk HoursSunday: 1:00 p.m.
- 8:00 p.m.
Monday - Thursday: 12:00 p.m.
- 8:00 p.m.
Friday: 8:00 a.m.
- 6:00 p.m.
Saturday: 9:00 a.m.
- 6:00 p.m.
- Provide direct service to library patrons at the I&RC Help Desk, including checking technology equipment in and out, answering questions, and directing patrons as needed.
- Assist patrons with wide-format printing.
- Maintain a clean and organized workspace within the I&RC.
- Assist patrons with the use of and provide basic troubleshooting for hardware, including but not limited to PC and Mac desktop computers, laser printers, wide-format inkjet printers, and flatbed and large-format scanners/plotters.
- Assist patrons in locating microforms and operating microform reader/printers.
- Conduct inventory and maintain lists of technology lending equipment.
- Conduct inventory of the I&RC book collection.
- Enrolled student at Auburn University
- Must provide detailed availability for each day of the week within library operating hours
Preferred
Skills:
- Demonstrated interest in public service and delivering high-quality customer service.
- Ability to work collaboratively and interact professionally with faculty, staff, and students.
- Strong interpersonal and communication skills.
- Strong attention to detail and organizational skills.
- Demonstrated dependability, including consistent attendance and punctuality.
- Ability to multitask and work effectively in a fast-paced environment.
Physical Requirements:
- Ability to perform tasks that may include standing, walking, reaching, handling equipment, and occasionally lifting or moving items weighing up to 25 pounds.
Why should YOU consider student employment at Auburn University?
- Gain valuable work experience! Student employment allows you to explore different interests, identify strengths, and make informed decisions about your future career goals.
- Build your network! Interacting with faculty, staff, and fellow students can lead to valuable connections and potential mentors.
- Make a difference! Have the satisfaction of knowing YOU are a part of providing the premier academic experience at Auburn and the life-changing work our students and employees perform.
It is our policy to provide equal employment and education opportunities for all individuals without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, gender expression, pregnancy, age, disability, protected veteran status, genetic information, or any other classification protected by applicable law. Please visit the Office of Equal Opportunity Compliance's website to learn more.
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