Front Desk Representative

Overview

The Office of University Writing is seeking a Front Desk Representative who will assist with daily operations and provide administrative support to the Miller Writing Center at Auburn University. University Writing seeks to employ a team of students with a variety of work experiences and strengths. Candidates from any academic discipline are encouraged to apply as long as their interests and/or career goals align with the work of the Miller Writing Center and University Writing.

• Assist clients and consultants with administrative tasks, which may include making appointments, answering questions, or responding to technical issues.
• Navigate the online data management platform (Advise Assist).
• Understand and execute writing center processes, protocols, and policies.
• Communicate clearly, quickly, and responsibly with clients, full‑time staff members, consultants, and other front desk representatives via phone, email, and in‑person means.
• Maintain the confidentiality of client records.
• Work regular weekly shifts as assigned.
• Participate in required trainings, meetings, and professional development activities as assigned.

Students are expected to work between 5‑10 hours per week each semester (depending on schedule and preference). Front desk shifts will start in August 2026, with renewal possible.

New front desk representatives who start in Fall 2026 are required to complete an asynchronous training module (available summer) and attend a one‑day training. Candidates who are not available for training should consider applying next year.

• Enrolled student at Auburn University.

It is our policy to provide equal employment and education opportunities for all individuals without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, gender expression, pregnancy, age, disability, protected veteran status, genetic information, or any other classification protected by applicable law. Please visit their website to learn more.