TES Event and Operations Staff

Overview

The Jay and Susie Gogue Performing Arts Center (GPAC) at Auburn University is seeking a TES Event and Operations Staff member. This position is a part-time, year-round position. Reporting to the Director of Operations (or designee), and working collaboratively with GPAC staff, these employees will provide pre- and post-event assistance including cleaning, equipment set-up, execution, and breakdown for rentals, rehearsals, and performances held in the Woltosz Theatre, Amphitheatre at the City of Auburn Lawn and Porch, and Gogue Center auxiliary spaces.

Events include but are not limited to: concerts, plays, musical festivals, luncheons, university programs & events, and facility rentals, as assigned by the Director of Operations, Patron Services Manager, and/ or Operations & Events Coordinator at the Gogue Performing Arts Center. This position will also be responsible for general custodial duties as assigned.

• Possess excellent communication and interpersonal skills in dealing with peers, patrons, donors, and co-workers over the phone or in person.
• Display substantial knowledge aboutGPACevents, performances, facilities, vendors, and policies.
• Promptly addressGPACstaff and patron questions or concerns about the facility.
• Provide outstanding customer service by displaying competence in the use of correct grammar, punctuation, and spelling.
• Maintain professionalism and discretion in dealing with organizational and patron information.
• Day-of-show assistance with cleaning, event set-up/ break-down as assigned by the Director of Operations, Patron Services Manager, and/or Operations & Events Coordinator.
• Promote a friendly and welcoming environment for peers, patrons, donors, and co-workers.
• Must be able to work nights and weekends as required.
• Promote a friendly and welcoming environment for peers, patrons, donors, and co-workers

• High School Diploma or equivalent.

• Working knowledge of relevant Office 365 software:
  Outlook, Word, Excel, One Note, etc.
• Be able to bend, stoop, kneel, walk, climb ladders, and carry equipment.
• Promote safe work practices and a safe environment for patrons, guests, and staff.
• Must be able to lift and carry 20-30lbs.
• Availability to work late nights and long hours.
• Ability to work under tight deadlines.

• Customer service, and event operations set up/ break down experience
• Knowledge of any concert/theatrical event operations
• Ticketing programs/software knowledge.
• Above-average problem-solving and communication skills.
• Arrive promptly for shifts, dressed in business casual attire, presenting a professional appearance and enthusiastic attitude.
• Attend all mandatory training.
• Follow procedures set forth by the department and university policies.

• Working knowledge of relevant Office 365 software:
  Outlook, Word, Excel, One Note, etc.
• Be able to bend, stoop, kneel, walk, climb ladders, and carry equipment.
• Promote safe work practices and a safe environment for patrons, guests, and staff.
• Must be able to lift and carry 20-30lbs.
• Availability to work late nights and long hours.
• Ability to work under tight deadlines.

Temporary Employment Services (TES), a unit of the Auburn University Department of Human Resources, is an in-house support center established to meet the temporary employment needs of the university. TES provides qualified and dedicated temporary employees in a wide variety of occupations to meet the staffing needs throughout the campus. Temporary employees are hired for a variety of reasons with the most common being:

• Assistance in the place of a regular employee who is absent for a specified period of time
• Additional assistance during periods of abnormal or peak workloads
• Assistance with special projects
• Seasonal work
• Emergencies

If you are looking for an employment opportunity, TES is a great way to showcase your professional skills and assist Auburn University while gaining valuable work experience within higher education.

AU students are not eligible for TES.

It is our policy to provide equal employment and education opportunities for all individuals without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, gender expression, pregnancy, age, disability, protected veteran status, genetic information, or any other classification protected by applicable law. Please visit the Office of Equal Opportunity Compliance's website to learn more.