Medical Front Desk Receptionist

We are seeking a reliable, professional, and patient-focused Front Desk Receptionist to join our Auburn team. This role is essential to creating a positive first impression and ensuring smooth daily operations at the front desk.
* Position is for our Auburn, AL location, however, ALL training is conducted at our Columbus, GA location*

The ideal candidate is organized, personable, and able to multitask efficiently in a fast-paced clinical setting.

Key Responsibilities

• Greet and check in/out patients in a friendly and professional manner
• Answer incoming calls promptly and assist patients with scheduling and questions
• Verify patient demographics and insurance information
• Collect co-pays, balances, and process payments accurately
• Maintain patient flow and communicate effectively with clinical staff
• Ensure accuracy of patient records in the EMR system (eClinicalWorks preferred)
• Uphold a high level of customer service and professionalism at all times

Qualifications

• Previous medical office or front desk experience preferred
• Strong communication and customer service skills
• Ability to multitask and stay organized in a busy environment
• Comfortable using computers and EMR systems (eCW experience a plus)
• Dependable, punctual, and team-oriented
• Maintain professionalism with patients and staff at all times
• Remain engaged and attentive during work hours (minimal personal phone use)
• Promptly answer incoming calls and assist patients efficiently
• Willingness to learn and adapt in a fast-paced environment

Hours

Friday 8am-1pm

Job Type: Full-time

Pay: $15.00 - $17.00 per hour

Expected hours: 40 per week

• 401(k)
• Health insurance
• Health savings account
• Paid time off
• Vision insurance

Application Question(s):

• Do you have EMR experience, if so which one(s)?
• Are you willing to travel to Columbus GA to do 4-8 weeks of training? REQUIRED for the job

Intern Posting :
Full-Time

Experience Level :
Not Applicable

Job Function :
Customer Service, Administrative

Contact Information :