Assistant Rooms Division Manager - Graduate Auburn

Collegiate Hotel Group® , is seeking an Assistant
Rooms Manager to join Graduate Auburn by Hilton and its brilliant team of hospitality enthusiasts.

• Assists Hotel Dept. Managers with interviewing, hiring, onboarding, developing and discipling direct employees
• Assists Dept. Managers with the creation of employee schedules in timely manner
• Assists Management with ordering of supplies
• Maintaining inventory and forecasting expenses according to budget and occupancy levels
• Verifies and updates status of discrepant rooms throughout the shift
• Inspects assigned rooms to ensure cleanliness and to verify brand standards are being met.
• Coach, counsel, and provide corrective action to associates on performance not meeting expectations and discrepancies found in rooms
• Notifies proper personnel of maintenance repairs necessary in rooms or on property
• Perform property walk and report identified deficiencies
• Participates in scheduling employees to business demands and tracking employee time and attendance
• Supervises staffing levels to ensure that guest service, operational needs, and financial objectives are met
• Manages Housekeeping and Front Office inventory, ensuring that team has dedicated tools, supplies, and resources to complete assigned tasks and work
• Acts as the “Service Champion” for the Front Office and creates a positive atmosphere for guest relations
• Assists with the coordination of the blocking of rooms for groups
• Monitors and ensures VIP arrivals are executed to highest standard
• Maintains current list of available rooms for walk situations
• Ensures staff communicates effectively with other hotel departments
• Interacts positively and professionally with guests to resolve issues
• Keeps track of rooms to ensure accurate status and readiness for check-in
• Ensures prompt and courteous service to guests
• Maintains productive relationship with Valet Parking provider
• Works nights, weekends, and holidays as needed
• Other duties as assigned

• High School Diploma/GED. Post high school education preferred
• Minimum of 2 years in Hotel/ Hospitality leadership experience

• Basic math skills
• HMS and/or experience using a property management system (PMS)
• Ability to communicate effectively verbally and in writing
  
  Strong leadership skills
• Ability to exceed expectations of guests and team members

• Work today, get paid today, with Daily Pay!
• Free telemedicine and virtual mental health care access for all team members starting day one!
• Multiple health insurance and life insurance options
• 401k plan + company match
• Paid time off for eligible team members
• Holiday pay/ paid holidays
• Employee Assistance Program
• Discounted hotel rooms
• Savings Marketplace discounts on event tickets, electronics, gym memberships + more!

* The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy. Specific compensation and benefit details will be discussed during the interview process.

* Collegiate Hotel Group is an Equal Opportunity Employer.