Lucy's Auburn - Assistant Restaurant Beverage Manager; AGM

Assistant Restaurant Manager Position Summary

At Lucy's Restaurant Group, we believe hospitality is more than service. It is how we make people feel. Our purpose is simple: to serve others through genuine hospitality.

Located in Auburn, Alabama, Lucy's is a modern American neighborhood eatery offering seasonal contemporary fare, locally sourced food, shared plates, award-winning cocktails, and an exceptional wine program. Lucy's radiates "Good Vibes Only" and takes pride in creating meaningful experiences for both our guests and our team.

The Assistant Restaurant Manager plays a key role in supporting the General Manager with the daily operations of Lucy's. This position helps lead the front-of-house team, oversee the guest experience, support the bar and beverage program, coordinate scheduling and events, and ensure the restaurant operates efficiently and consistently.

Success in this position requires a genuine passion for hospitality, strong leadership and communication skills, attention to detail, organization, dependability, and the ability to thrive in a fast-paced environment. The Assistant Restaurant Manager should understand the difference between service and genuine hospitality and be committed to making every guest and team member feel valued.

Restaurant Operations & Leadership

• Assist the General Manager with the daily operations of Lucy's
• Help ensure the restaurant operates efficiently, consistently, and according to Lucy's standards
• Supervise front-of-house team members and provide support and direction as needed
• Serve as a leader on the floor and help ensure smooth service throughout each shift
• Coordinate communication between front-of-house and back-of-house teams
• Support the General Manager in achieving operational, financial, and guest experience goals
• Help maintain a positive, productive, and team-focused work environment
• Lead by example through professionalism, accountability, urgency, and genuine hospitality

Guest Experience & Hospitality

• Create an environment where guests feel genuinely welcomed, cared for, and valued
• Maintain an excellent guest service mindset throughout all aspects of the operation
• Gather guest feedback and identify opportunities to improve the dining experience
• Recommend improvements to menus, service, and overall guest experience
• Address guest concerns and opportunities with professionalism, empathy, and solution-oriented leadership
• Help cultivate the warm, energetic, "Good Vibes Only" culture that defines Lucy's

Bar & Beverage Program

• Manage and oversee Lucy's Bar and Beverage Program
• Help maintain beverage standards, organization, and operational consistency
• Monitor beverage-related needs, inventory, and equipment
• Support the execution of beverage initiatives, promotions, and special events
• Work with leadership to identify opportunities to improve the beverage program and guest experience

Scheduling, Payroll & Labor Management

• Prepare front-of-house shift schedules based on business needs
• Assist with managing employee hours according to forecasts and budget
• Assist in processing front-of-house payroll
• Calculate and manage tip-out accurately
• Monitor staffing levels and make adjustments based on business demands
• Help ensure labor costs remain aligned with operational and budgetary expectations
• Maintain accurate records related to employee hours, scheduling, and payroll

Events, Promotions & Marketing

• Create and execute special events and promotions
• Coordinate communication and marketing efforts related to events and promotions
• Work collaboratively with leadership and team members to ensure successful event execution
• Help identify opportunities to increase guest engagement and strengthen the Lucy's brand

Inventory, Vendors & Financial Administration

• Manage equipment inventory and PAR levels
• Calculate future equipment needs based on operational demands
• Manage and properly store vendor contracts and invoices
• Maintain detailed records of daily, weekly, and monthly costs and revenues
• Assist with monitoring operational expenses and identifying opportunities to improve efficiency
• Ensure necessary supplies and equipment are available to support daily operations

Team Development &…