Mobile, Web & App & Customer Journey E2E

Overview

Director Software Product Management Team Lead – Customer Journey, Mobile App & Web

Build your brand. Tell your story. Take advantage of a rare opportunity to create something new and original.

At Stellantis, the Software Business Unit focuses on bringing an entirely new vision to the driving experience. Our mission is to design the most captivating experiences in Mobility, bringing “tomorrow’s” tech innovations closer to today, everyday. If you’re ready to help lead this automotive technology transformation, we want to hear from you.

The Product Management Department is building a best-in-class team in support of Stellantis’ Software Business Product Management Team and adding a talented Customer Journey. As a member of the Team your mission is to lead product management for the customer journey holistically and plan across web and mobile.

• Lead the global customer journey strategy across mobile, web, in-store, and marketplace experiences for 14 brands and 16M+ users.
• Own and evolve all customer facing interfaces, driving seamless B2C and B2B experiences and accelerating growth in payments, subscriptions, and connected services.
• Build and scale a high performing product organization, fostering strong cross-functional partnerships and a culture of speed, experimentation, and decisive action.
• Launch and continuously improve the global mobile app (SPACE) and related digital platforms, reducing friction and transforming complex onboarding flows into minutes.
• Use data, research, and UX insights to prioritize roadmaps, guide rapid testing and iteration, and deliver measurable improvements across off-car and in-car experiences.
• Shape long term platform strategy with engineering and architecture teams to ensure scalability, reliability, and future ready customer experiences.

A truly global company, we have headquarters in Amsterdam, Paris, Turin, and Auburn Hills. We also have technology hubs on the east and west coast of the United States, in South America and India. These locations are the nerve center of our company, where the best ideas combine with unrivalled rigor to create the biggest and best automotive experiences in the world.

Great mobility solutions start with great people! This is an exciting time to join us!

Stellantis is a leading global mobility player guided by a clear mission: to provide freedom of movement for all through distinctive, appealing, affordable and sustainable mobility solutions. Our Company’s strength lies in the breadth of our iconic brand portfolio, the diversity and passion of our 300,000 people, and our deep roots in the communities in which we operate.

In this new era of mobility, our portfolio of brands is uniquely positioned to offer distinctive and sustainable solutions to meet the evolving needs of customers, as they embrace electrification, connectivity, autonomous driving and shared ownership. Founded by visionaries who infused them with passion and competitive spirit, these brands have made automotive history for more than a century and continue to speak to customers and inspire our employees today.

The driving force behind us is the diverse and talented group of men and women around the world who bring their passion and experience to their work every day. And while we are a truly global organization, we remain deeply rooted in the communities in which we operate and our people live and work.

These are qualifications that all candidates require to be hired

• Bachelor’s degree in Computer Science, Computer Engineering, Electrical Engineering, or related technical field.
• Minimum of 10 years of experience in product management.
• Proven experience leading mobile product strategy and delivery at scale.
• Model a bias for speed and decisive action, removing blockers, accelerating delivery, and empowering teams to move quickly while maintaining quality.
• Demonstrated success managing complex digital ecosystems and customer journeys across multiple platforms.
• Experience working with cross-functional engineering, design, and business teams in a fast paced environment.
• Ability to translate data into actionable insights, recommendations, and measurable product improvements.
• Strong collaboration skills with a track record of building trust and alignment across diverse partners.

• Experience in automotive, mobility, connected services, or subscription based digital products.
• Background leading global teams or working in a multi-region product structure.
• Deep understanding of UX principles, user research, and customer centered design practices.
• Experience driving experimentation frameworks (A/B testing, rapid prototyping, iterative validation).
• Strong understanding of backend system integration, platform architecture, or large-scale system modernization.
• Located in Michigan.