Director of Technical Operations

Director of Technical Operations

Auburn University Credit Union

1862 Donner Ave, Auburn, AL 36832, USA

At Auburn University Credit Union ($260M), we are committed to delivering exceptional financial services while supporting the continued growth of our members, employees, and communities. As a credit union rooted in service and innovation, we are focused on expanding our capabilities, modernizing our technology environment, and creating operational excellence that supports long‑term, sustainable growth.

In the role of Director of Technical Operations, you will play a critical role in ensuring our technology infrastructure, systems, and support operations enable growth while delivering secure, reliable, and efficient services to members and employees. You will join a leadership team that values accountability, thoughtful decision‑making, and forward‑looking technology investments that strengthen the member experience.

• Lead the technical operations strategy and execution, overseeing project management, technical implementation, IT support, infrastructure management, vendor partnerships, and compliance.
• Drive operational excellence across core systems and support platforms, ensuring technology initiatives align with organizational growth objectives.
• Maintain infrastructure stability, system performance, and technical service delivery while implementing new technologies and enhancements.
• Optimize operational processes and foster strong collaboration between technology and business units.
• Manage vendor relationships and regulatory compliance, ensuring partners meet performance, security, and contractual standards.
• Provide visible leadership, operational discipline, and communication to support enterprise‑wide technology adoption.

• At least five years of relevant experience in technical operations, infrastructure management, or IT leadership, preferably within financial services or credit union environments.
• Experience managing projects, supporting enterprise systems, and leading technical teams responsible for service delivery and operational stability.
• Bachelor’s degree in Information Technology, Computer Science, or related field; equivalent professional experience preferred.
• Hands‑on familiarity with Jack Henry and Symitar platforms.
• Experience overseeing vendor relationships and understanding regulatory and compliance expectations within financial institutions.
• Experience supporting organizational growth initiatives, system implementations, or operational modernization efforts.

This position is based in Auburn, Alabama. Remote work is not available for this role.

We are seeking a technology operations leader with the above qualifications. Submit your application via the link below.

Link to Apply: (Use the "Apply for this Job" box below)./3O9

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April 11, 2026