Salesforce Business Data Analyst

Job Description

Overview

Auburn Advancement is excited to begin the search for aSalesforce Business Data Analyst to join our Operations and Strategy Team! In this role, you’ll help manage and optimize

Auburn Advancement’s Salesforce CRM platform, ensuring data integrity, streamlining processes, and empowering Advancement staffwith actionable insights that drive engagement, stewardship, and fundraising success.

What You’ll Do:

• Empower Data-Driven Decisions: Support Advancement’smission by maintaining accurate constituent and giving data,ensuring systems are optimized for performance and reliability.
  
  Develop reports and dashboards that provide meaningful insights into donor engagement, campaigns, and fundraising trends. Partner with teams to interpret data, identify opportunities, and inform strategy with clear, evidence-based analysis.
• Optimize Systems and Processes: Assist in the day-to-day management of Salesforce, including user access, troubleshooting,enhancements, and data maintenance. Execute imports and updates for constituent information, giving, and campaign activity while maintaining rigorous data integrity and compliance with university standards. Document and refine workflows to streamline operations and improve efficiency across Advancement teams.
• Advance Fundraising and Engagement Efforts: Collaborate with Advancement staff to design and maintain tools that power donor engagement, campaigns, and events. Support staff in building and refining reports and dashboards that track progress toward philanthropic goals. Partner with the Application Support and Salesforce teams to develop automation (Flows, Validation Rules) and ensure systems support fundraising success.
• Champion Data Excellence and
  
  Collaboration:
  
  Serve as atrusted resource for Advancement teams by documenting data definitions, maintaining the data dictionary, and ensuring consistent reporting logic across the organization. Create tutorials, guides, and training materials that enable users to work confidently within Salesforce. Work collaboratively with IT, campus partners, and third-party vendors to evaluate integrations and implement system improvements that align with institutional objectives.

• Impactful Work: Your efforts will directly contribute tothe growth and success of Auburn University and its priorities.
• Collaborative Environment: Join a team of dedicated professionals who are committed to making a difference.
• Purpose Driven Work: Align your passion and fulfillment to your work, where you’re trusted to reach your full potential and achieve your pinnacle career experience.
• Culture by Design: Thrive in a culture that champions respect, accountability, and professional development.

• Support fundraising and engagement efforts by ensuring accurate, consistent, and accessible Salesforce data.
• Empower Advancement teams with reliable reporting, intuitive dashboards, and meaningful data insights that drive decision-making.

• Partner with Advancement and IT teams to align CRMfunctionality with organizational goals and fundraising strategies.
• Work closely with users to understand reporting needs, resolve data issues, and recommend process improvements that enhance efficiency and effectiveness.

• Evaluate opportunities to automate workflows, improve data quality, and enhance user experience within Salesforce.
• Test and implement new features, integrations, and enhancements in collaboration with the Salesforce and Application Support teams.
• Continuously refine documentation, data definitions, and training materials to ensure clarity and consistency.

• Maintain and monitor Salesforce data to ensure accuracy,completeness, and compliance with standards.
• Execute updates, imports, and audits related…