Desktop Support Technician

At Compucom Staffing
, you’re more than just a number. Our employee relationship managers support you throughout your engagement, providing career guidance and reemployment assistance.

Our client is looking for a qualified Desktop Support Technician to support the team onsite in Auburn, AL.

• Repair, test, image and clean PCs, laptops, monitors, printers, and other related hardware
• Maintain, analyze, and troubleshoot software and computer peripherals. Ability to set up, configure, and add all hardware
• Perform install, move, add, and change. Large IMAC events expected for client printer migration and PC refreshes
• Ensure that all tickets requiring follow‑up work and or calls receive appropriate attention
• Comfortable with face‑to‑face interactions as will be required to provide technical support to end users in‑person at the customer's site
• Back up and burn end user data

• Experience with asset management
• Demonstrate high energy given fast‑paced environment
• Working experience or strong understanding of enterprise technologies (Office
  365, Win
  10 Professional, imaging, and ticketing systems. Having experience supporting applications related to engineering, manufacturing, and logistics is a plus)
• Use a confident, positive attitude to deliver great customer experience and to be invigorated by constant personal interaction
• Deep understanding of diagnosing, troubleshooting, replacing PC/laptop hardware internal components (motherboard, hard drives, RAM, CPU), and understanding of troubleshooting PC software (Windows blue‑screen, Outlook, connect network printers) as well
• Get work done independently; dependable availability to work scheduled hours
• Ability to handle multiple projects
• Ability to work with strong personalities
• Trusted to work proactively given limited site IT leadership

The rate for this position is between $15.75–$21.00 per hour, unless local minimum wage is higher. Factors which may affect starting pay within this range may include geography/market, skills, education, experience, and other qualifications of the successful candidate.

The Company offers a comprehensive benefit package that you can elect into including but not limited to the following benefits, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, life insurance, AD&D insurance, disability plans, Employee Assistance Program, paid holidays (up to 6 days annually), paid time off (minimum of 10 days annually), paid parental leave (minimum of 10 days annually), 401(k), FSA/HSA pre‑tax benefits.

Employment type:

W2 only; no Corp to Corp.

Candidates must be authorized to work in the United States without the need for current or future employer sponsorship.

Compucom Staffing
™, a division of Compu Com® Systems, Inc., is an Equal Opportunity Employer. We provide IT staffing services and solutions to Fortune 1000 companies as well as small and medium businesses.

State and Local Legal Compliance:
Applicants may be subject to state‑specific employment regulations (e.g., Arizona smoke‑free workplace, California consumer privacy notice, Maryland, Massachusetts, Rhode Island). For details, see the company website.