PSEM Technical Project Manager

Responsibilities

• Perform requirements gathering necessary to design and build complex Public Safety & Emergency Management systems of enterprise monitoring system for related projects.
• Manage the design of the Enterprise Monitoring Solution meeting Public Safety & Emergency Management needs related to monitoring and alerting requirements.
• Develop and design VISIO or CAD type engineering drawings, bill of materials and technical specifications.
• Plan and coordinate the design of system hardware and software for monitoring systems.
• Manage validation of systems for functionality, performance, fault tolerance and operational readiness.
• Coordinate technical specifications and bill of materials discussions.
• Provide oversight of IT consultants and staff; manage vendor relationships.
• Ensure adherence to PMO methodology and development standards.
• Engage in PMO functions including budget monitoring, communication plans, and risk management.
• Review project artifacts including requirements, UX design, architecture, testing and implementation documentation.
• Manage training plans and future support needs.
• Manage project closeout and knowledge transfer.
• Support process improvement aligned with PMBOK and PSEM methodologies.
• Report project status to senior management and stakeholders.
• Support PMO functions including change requests, scheduling and reporting.
• Address client concerns and manage risks and issues.
• Manage special projects and initiatives.

• Bachelor’s degree from an accredited college
• Minimum 8 years of experience in Event Management and Public Safety Emergency Services
• Functional understanding of routing protocols and data delivery techniques
• Minimum 8 years overseeing medium to large scale projects
• Knowledge of Operations Management including Service Desk, Help Desk, and Datacenter
• Functional knowledge of Operating Systems, Databases, and IT Infrastructure
• Experience with IT Service Management and Enterprise Monitoring tools
• In-depth knowledge of Enterprise Monitoring tools for Service Automation, Assurance, and Support
• Experience as focal point for project management, financial, administrative, and technical issues
• Proficiency in MS Word, PowerPoint, Project, and Visio
• Project management experience including planning and scheduling with dependencies
• Strong technical leadership in large-scale enterprise environments for emergency services