Branch Information Systems Manager

Ben

E. Keith Company is a leading distributor of fine food and premium beverages with a long-standing history. Our Food Division is a broad-line multi-state distributor, and our Beverage Division operates throughout Texas as a distributor of Anheuser-Busch products, craft and import beer brands, spirits, and wine. We are dedicated to the growth and success of our business, customers, and employees—continuing our commitment to quality since 1906.

The primary purpose of this position is to lead and guide as a working manager for all technology support functions within a branch. This includes hardware and software support for Manufacturing, Sales Automation, Warehouse Management, Transportation, Purchasing, Financial, Administrative, and other systems. Support is defined as installation, training, troubleshooting, problem resolution, purchasing, inventory tracking, and status reports as required.

• Manage and coordinate the 24/7 first-line on-call support program for all technology applications and hardware at the branch to ensure operational guidelines are met and maintained.
• Provide hardware and software support for Manufacturing, Sales Automation, Warehouse Management, Transportation, Purchasing, Financial, Administrative, and other applications to ensure internal branch systems are adequately managed.
• Manage the maintenance and optimization of the Manufacturing ERP System, Canopy, and ensure data integrity, accuracy, and security within the system.
• Provide technical support and troubleshooting for ERP users across departments.
• Manage relationships with ERP vendors and service providers.
• Perform management tasks for the I.S. department to ensure the optimization of overall branch goals.
• Assess training needs and select training tools for team members.
• Maintain and project a positive attitude, ethical standards, and a high-energy mission focus that will motivate others toward higher levels of performance.
• Perform additional duties as needed.

• 2 to 5 years of network administration and management
• Expertise with PC applications, advanced PC hardware support, basic networking and LAN administration
• Knowledge of Manufacturing ERP Systems preferred
• 1 year of supervisory experience preferred
• Proficient in use of technology, including Microsoft Office
• Ability to learn and use relevant internal applications
• Valid Driver’s License
• Excellent technology skills
• Enthusiastic self-starter with excellent interpersonal skills
• Excellent diagnostic and problem-solving skills
• Ability to work in a fast-paced environment
• Customer-focused
• Strong attention to detail
• Ability to multi-task
• Bachelor’s Degree in Information Technology or equivalent experience required

• Short and Long Term Disability
• 401K with matching contribution
• Employee Assistance Program
• Wellness Program
• Educational Assistance Program
• Paid Vacation and holidays
• Employee Credit Union

We have sought to create an environment in which the contributions of each employee at Ben

E. Keith are fully valued. This means more than simply treating one another with respect; it also means considering how all our people can positively impact the quality of the decisions we make about our business.

Ben

E. Keith is an equal employment opportunity, affirmative action employer. VEVRAA Federal Contractor.